Benefits of Gamma.
Dependable
With 99.999% availability, our network keeps you working and your workforce productive.
Flexible
Go wherever you want, work wherever you want. Your calls can follow you. and you’re available when you need to be.
Futureproof
We constantly refresh our infrastructure and network services to give you options for the future.
Scalable
Add new extensions quickly and easily. Pay only for what you need, when you need it.
Manageable
Take control with simple management via our customer portal.
FAQs
- What are the reasons citied by customers for using Gamma?
When we introduce our offerings – such as Horizon, SIP or Unified Comms – into public sector organisations, it drives out huge amounts of costs and turns highly complex organisations into easy-to-manage infrastructures.
- Why should we choose Gamma?
Because we know that public sector procurements are now all about achieving specific outcomes; it is not about the technologies, products and solutions used to achieve them. This approach does not suit entrenched legacy suppliers who are unable to match the agility of vendors like Gamma.
- How can you help us achieve the outcomes we need?
We seek to engage with your long-term ICT strategy and provide a transparent route to procurement, delivery and ongoing management. We understand the budget pressures you are facing and will work with you to increase the impact of every pound you spend, making your budgets go further.
- How can you help with flexible working?
Gamma’s solutions offer intelligent call routing, fixed/mobile integration and unified communications. These can be integrated with Microsoft Skype® for Business and leading CRM tools such as Salesforce to help your staff work and collaborate more effectively.
- Which public framework accreditations do you hold?
We are accredited with the following frameworks: Crown Commercial Services RM3808 (Network Services 2); GCloud 10; Scottish Procurement Telephony Services Dynamic Purchasing System; Health and Social Care Network Access Services RM3825; Jisc Telephony Purchasing Service (Janet); Parish Buying, and Kent County Supplies (KCS) Telephony Services.
- What customer services do you offer?
Support is provided by our friendly, UK-based team and is available 24×7. Also bear in mind that more than 98% of our customers remain with us after the first year of service, one of the highest retention rates in the industry.
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Brands that trust Gamma.
With the support of Gamma, the set-up process was slick. The Horizon portal was also very straightforward, with everything being set up in under a day.
Sajid Hussain
IT Network and Telecoms Manager, Worcester University
Brands that trust Gamma.
Gamma’s customer service has been second to none, they deal with any issues promptly and their Inbound service means we can easily divert lines in an emergency.
Sue Smith
ICT Service Desk Manager, First Wessex
Brands that trust Gamma.
As a government body we buy through a purchasing framework. Gamma is on that framework and came up with the best, most professional solution which was also very well priced. We’ve got more resilience, more flexibility and have achieved substantial savings.
Andrew Clark
Data network support officer, Norfolk and Suffolk Constabulary
Brands that trust Gamma.
Operationally, the whole process has been extremely smooth. The fact that there was no disruption is a huge benefit for the team. Very little additional training was required, average call handling time has been maintained at its target level.
Ashley Bennett
IT Business Partner, British Heart Foundation
