4G Fast-start and Backup
Fast-start and Backup ensure your business is always connected, regardless of whether you’re moving, upgrading your connectivity or a fault occurs.
Why does your business need 4G Fast-start and Backup?
How does Fast-start work?
4G Fast-start is a connection to the Gamma network that provides an instant data service until the primary Ethernet circuit goes live. A 4G router and SIM are supplied within a few days of an order being placed. Once the SIM is activated on the Gamma network, an Internet data connection is available to use. Fast-start is ideal for any business that is on the move or upgrading its connectivity services.
When the primary Ethernet circuit is activated, the Fast-start service is automatically transitioned into Backup requiring no further configuration. There are no hidden usage charges, giving your business peace of mind and the reassurance that you will always be connected.
How does Backup work?
When the 4G router detects the primary Ethernet service has lost connectivity, the router automatically switches over to the 4G Backup service to support Internet connectivity over mobile broadband. Mobile internet is facilitated by the inbuilt SIM, connecting to the 4G network in a few seconds and reducing downtime to a minimum.
The router will automatically revert to the primary Ethernet connection when service is restored. 4G Backup does not activate if the Ethernet connection is degraded or to “boost” bandwidth.
Things to consider
- With 4G Backup, do I need to contact you when my fixed connection has dropped?
All of our managed services are monitored 24/7 so any major issues will be picked up. Individual service faults must be reported to us. We have a 6-hour fix time from when fault is reported.
- How does the service go from Fast-start to Backup?
Fast-start ends when the primary circuit goes live. This happens automatically when the primary circuit is connected to the router. No further action is required.
- What is the data allowance for these products?
There is an Unlimited data allowance for both 4G Fast-start and Backup.
- How long does delivery take?
For Fast-start orders, the SIM and router will normally be delivered within 5 working days of the order being placed. For orders for 4G Backup without Fast-start, the SIM and the router will be delivered in the usual way in the days before the primary circuit is installed.