Horizon Collaborate is a powerful unified communication solution that seamlessly integrates with the award-winning Horizon cloud telephony service.
With Horizon Collaborate, users can effortlessly chat, voice call, video call, and share files from their preferred device. This solution optimizes communication, enhances customer satisfaction, and improves employee productivity.
In today’s fast-paced business landscape, effective communication is vital. Your company needs to be adaptable when addressing customer questions. Additionally, it should equip employees with the appropriate tools to handle inquiries across various platforms. Horizon empowers your business with faster communication, setting you apart from competitors in a highly competitive market.
Why does your business need Horizon Collaborate?
Effectively plan resources
Horizon Collaborate helps analyse data and make informed decisions for resource allocation.
Contributes to staff satisfaction
Offering flexible working arrangements, prioritising employee well-being and enhancing their experience.
Improved customer quality
Horizon Collaborate allows teams in different places to communicate easily, ensuring a consistent customer experience.
Boost business results by enhancing productivity
Horizon Collaborate empowers employees with effective tools for improved work efficiency.
Manage unexpected situations with prompt action
Horizon Collaborate helps your business respond promptly and decisively to unexpected situations.
Service excellence
Horizon Collaborate offers a complete solution with a strong service agreement.
A true unified communications experience
Horizon integrates fully with the award-winning Horizon cloud telephony service, delivering a unified communications experience. Alongside business telephony features, Horizon Collaborate offers collaboration tools such as video calling and instant messaging.
Users can access business communications and collaboration services on their preferred devices. These devices include Windows, Mac, Android, and iOS, which allows for flexible and anytime collaboration.
Work flexibly and collaborate any time, anywhere
Enables users to access business communications and collaboration services from their favourite devices – perfect for homeworkers or staff on the move that need to work productively whilst out of the office.
Horizon Collaborate makes hybrid working effective at the desktop or mobile.
Personally managed meeting space for every user
Horizon Collaborate provides a personally managed meeting space, known as Collaborate Room. Users can use this feature to manage their meetings. These meetings can be impromptu sessions with colleagues or scheduled training sessions. The feature allows a maximum of 50 participants, both from within and outside the company.
Get new features immediately
Horizon Collaborate has a great suite of features and provides a business route toward true unified communications. With auto-updates you get new features, upgrades and optional integrations with third-party applications as soon as they are developed and released. This also reduces the overhead necessary to manage your communication systems.
Hosted on an award-winning cloud network with 99.999% uptime
Benefit from our highly available, carrier-grade voice network and the features of a traditional on-premises PBX, hosted within the cloud, for a long-term solution with no large upfront outlays.
Benefits of UCaaS
Optimised investment
Retain top talent
Improve customer quality
Save time and money
Fast operational response
Horizon Collaborate features
Key features
Reliably based on Gamma’s own managed and operated network.
- Call recording
- Visual voicemail
Manage calls
Provide your teams with all the necessary tools to effortlessly handle all phone calls.
- Call forwarding and transfer
- N-way calling
- Call waiting and queues
Simple-to-use admin
Manage your organisation’s entire communications from multiple sites down to individual users via a simple interface.
Call analysis
Maximise insights with comprehensive dashboards and reporting options for performance and usage analysis.
FAQs
- Can users access Horizon Collaborate from mobile devices?
Horizon Collaborate has apps for Android and iOS which can be downloaded on the relevant App Store. Users can use these apps on their mobile devices for communication and collaboration anywhere, whether in the office or on the move.
- Is Horizon Collaborate suitable for small businesses?
Yes, Horizon Collaborate has been developed for small businesses to provide the right telephony and collaboration features.
- Can third-party applications integrate with Horizon Collaborate?
The core Horizon platform (cloud-PBX) of which Collaborate is an application, has integration with a wide range of CRM systems. Users of Horizon Collaborate can benefit from these integrations.
- How does Horizon Collaborate ensure data security?
3. How does Horizon Collaborate ensure data security?
Why Gamma?
Our UK based support teams. Offering 24/7 first line support.
We have been a Gold Partner with Microsoft for 15 years.
We are the No.1 SIP trunk provider in the UK.
We own, operate and manage our own reliable network with 99.999% uptime.
We publish our performance against a set of strict SLAs.
We are constantly audited to ISO standards.
Our awards and accreditations
Highly accredited, secure and reliable.
