Training and accreditation

We offer regular training courses and webinars to help new Channel Partners get up to speed with our products; for existing Partners taking new products and to provide ongoing support, as we develop the product range.

  • We provide instructor-led and web-based training courses covering the support of all of our products
  • These courses carry an accreditation for those that successfully pass the associated test
  • We can also arrange onsite bespoke training where there is sufficient demand
  • The training courses provide a deep understanding of our products, how to order them and how to provide first level technical support

More information about the training courses and webinars for Gamma Channel Partners we’re running throughout the year can be found below.

If you are a GBC Channel Partner and you’d like to find out more about training courses and webinars, please log in to the GBC training pages on the GBC Channel Partner Portal .

Places on courses are limited so to avoid disappointment we recommend registering your interest as soon as possible!

Training courses

For further information on our training and webinars please contact your BDM or email Frances Elsom on [email protected]

Places are limited so please register your interest as soon as possible.

Horizon training is part of Gamma’s accreditation program, and so will be charged at £1000 per reseller, in order to be accredited one person needs to attend and pass each of the three modules – Sales, Technical and Provisioning. This charge will be credited back when you either order a demo kit, or place your first Horizon Company order on the Gamma Portal once you are fully accredited.

The ‘Technical’ course is designed for technical installation engineers, but provisioning and support staff may also find this course useful. All delegates attending this course must have a sound knowledge of telecoms and PBX features and functionality.

As Horizon is an IP product, attendees ideally must also have a basic understanding of networks including WANs, LANs, switches, routers, firewalls etc. At the end of each Technical course your course instructor will evaluate each delegate for accreditation. The evaluation will be judged based on areas such as participation during the course, the ability to complete the course practicals and the knowledge that each delegate has obtained to allow them to successfully install, administer and support Horizon.

These courses are in great demand, and spaces are very limited, so we recommend reserving spaces as soon as possible. You may book a maximum of one attendee per reseller per course, this is so that we can accommodate as many companies as possible on these sessions.

To register please click the “Register” buttons below. If your request is successful you will be sent full details of the course including location and timings a week before the session. We will contact you if we are unable to accommodate you on your requested date.

No shows on the day of the course will be charged at £250 per person.

Details and booking links for Webinar training sessions can now be accessed from the Gamma Academy.

For further details please contact [email protected]

Gamma Academy

All Academy webinars running in 2017 can be located within the Upcoming Events section on the Gamma Academy home page

September 2017

Course Date / Time Location Registration
Horizon Technical Thursday 7 September 2017, All day
London
FULL
Horizon Provisioning Friday 11 September 2017, 10:00 – 10:30
Webinar
Horizon Sales Wednesday 13 September 2017, All day
London
FULL
Horizon Technical Thursday 14 September 2017, All day
London
FULL
Horizon Provisioning Friday 15 September 2017, 10:00 – 10:30
Webinar
Horizon Technical Tuesday 19 September 2017, All day
Manchester
FULL
Horizon Sales Wednesday 20 September 2017, All day Manchester FULL
Horizon Provisioning Friday 22 September 2017, 10:00 – 10:30 Webinar

October 2017

Course Date / Time Location Registration
Horizon Technical Wednesday 11 October 2017, All day
Newbury
Horizon Provisioning Friday 13 October 2017, 10:00 – 10:30
Webinar
Horizon Sales Monday 16 October 2017, All day
London
Horizon Technical Tuesday 17 October 2017, All day
London
Horizon Provisioning Friday 20 October 2017, 10:00 – 10:30
Webinar
Horizon Technical Tuesday 24 October 2017, All day
Manchester
Horizon Technical Tuesday 31 October 2017, All day
Glasgow

November 2017

Course Date / Time Location Registration
Horizon Sales Wednesday 1 November 2017, All day
Glasgow
Horizon Provisioning Friday 3 November 2017, 10:00 – 10:30
Webinar
Horizon Technical Wednesday 8 November 2017, All day
London
Horizon Sales Thursday 9 November 2017, All day
London
Horizon Provisioning Friday 10 November 2017, 10:00 – 10:30
Webinar
Horizon Technical Wednesday 22 November 2017, All day
London
Horizon Sales Thursday 23 November 2017, All day
London
Horizon Provisioning Friday 24 November 2017, 10:00 – 10:30
Webinar
Horizon Technical Wednesday 29 November 2017, All day
Newbury
Horizon Sales Thursday 30 November 2017, All day Newbury

December 2017

Course Date / Time Location Registration
Horizon Provisioning Friday 1 December 2017, 10:00 – 10:30
Webinar
Horizon Technical Wednesday 6 December 2017, All day
London
Horizon Sales Thursday 7 December 2017, All day
London
Horizon Provisioning Friday 8 December 2017, 10:00 – 10:30
Webinar
Horizon Technical Tuesday 12 December 2017, All day
Manchester
Horizon Sales Tuesday 12 December 2017, All day
Manchester
Horizon Provisioning Thursday 14 December 2017, 10:00 – 10:30
Webinar