Training and accreditation

We offer regular training courses and webinars to help new Channel Partners get up to speed with our products; for existing Partners taking new products and to provide ongoing support, as we develop the product range.

  • We provide instructor-led and web-based training courses covering the support of all of our products
  • These courses carry an accreditation for those that successfully pass the associated test
  • We can also arrange onsite bespoke training where there is sufficient demand
  • The training courses provide a deep understanding of our products, how to order them and how to provide first level technical support

More information about the training courses and webinars for Gamma Channel Partners we’re running throughout the year can be found below.

If you are a GBC Channel Partner and you’d like to find out more about training courses and webinars, please log in to the GBC training pages on the GBC Channel Partner Portal .

Places on courses are limited so to avoid disappointment we recommend registering your interest as soon as possible!

Training courses

For further information on our training and webinars please contact your BDM.

Places are limited so please register your interest as soon as possible.

Horizon training is part of Gamma’s accreditation program, and so will be charged at £1000 per reseller, in order to be accredited one person needs to attend and pass each of the three modules – Sales, Technical and Provisioning. This charge will be credited back when you either order a demo kit, or place your first Horizon Company order on the Gamma Portal once you are fully accredited.

The ‘Technical’ course is designed for technical installation engineers, but provisioning and support staff may also find this course useful. All delegates attending this course must have a sound knowledge of telecoms and PBX features and functionality.

As Horizon is an IP product, attendees ideally must also have a basic understanding of networks including WANs, LANs, switches, routers, firewalls etc. At the end of each Technical course your course instructor will evaluate each delegate for accreditation. The evaluation will be judged based on areas such as participation during the course, the ability to complete the course practicals and the knowledge that each delegate has obtained to allow them to successfully install, administer and support Horizon.

These courses are in great demand, and spaces are very limited, so we recommend reserving spaces as soon as possible. You may book a maximum of one attendee per reseller per course, this is so that we can accommodate as many companies as possible on these sessions.

No shows on the day of the course will be charged at £250 per person.

To register for these sessions please sign into the Academy via the Gamma Portal and use the tagged links, ‘Support’ or ‘Help & Support’ sections. All training events and webinars running in 2018 can be located within the ‘Upcoming Events’ section on the Academy home page.

Gamma Academy

Sign into the Academy via the Gamma Portal. All training events and webinars can be located within the ‘Upcoming Events’ section on the Gamma Academy home page.