Videos.
Introduction to Hosted Telephony
Introduction to Horizon
Assigning Numbers to Sites
Assigning a Site DDI
Setting up a Company Voice Portal
Setting up User Voicemail
Using the Horizon Soft Client
Introduction to Horizon Collaborate
Horizon Collaborate – Part 1
Horizon Collaborate – Part 2
Horizon Collaborate – Part 3
Horizon Collaborate Guest Client Overview
Horizon Handset FAQs
Akixi.
Akixi Lite Overview
Akixi 1000 Overview
Akixi 2000 Overview
Akixi Presence Overview
Akixi Supervisor – Part 1
Akixi Supervisor – Part 2
Akixi Supervisor – Part 3
Akixi – Creating Reports – The Basics
Akixi – Scheduling Reports
Akixi – Basic Filtering
Akixi – Advanced Filtering
Akixi – What is Akixi Multi-Siting?
Akixi – Connecting Akixi to Gamma Horizon
Akixi – SuperGroups
Akixi – Supervisor Reporting Permissions
Akixi – Call Modelling – Part 1
Akixi – Call Modelling – Part 2
Polycom.
Polycom – Handling Calls
Polycom – Transferring a Call
Polycom – The Company Directory
Polycom – Redialling a Number
Polycom – Placing a Call on Hold
Polycom – Making a Call
Polycom – Do Not Disturb
Polycom – Conference Calls
User Guides
- Full list of guides
General User Guides
Headsets Handsets and Consumables
- Horizon – Yealink W52P Full User Guide V1.0
- Horizon – Poly Studio Bar
- Horizon – Poly Studio Bar
- Horizon – Plantronics Blackwire 5220 USB Headset
- Horizon – Polycom IP 7000 Full User Guide V1.0
- Horizon – Polycom IP 5000 Full User Guide V1.0
- Horizon – Polycom 650 Full User Guide V1.0
- Horizon – Polycom VVX Monochrome Expansion Module User Guide V1.0
- Horizon – Polycom VVX Colour Expansion Module User Guide V1.0
- Horizon – Polycom VVX411 Full User Guide V1.0
- Horizon – Polycom VVX500 and VVX600 Full User Guide V1.0
- Horizon – Polycom VVX450 Full User Guide V1.0
- Horizon – Polycom VVX410 Full User Guide V1.0
- Horizon – Polycom VVX310 Full User Guide V1.0
- Horizon – Polycom VVX250 Full User Guide V1.0
- Horizon – Polycom VVX201 Full User Guide V1.0
- Horizon – Polycom VVX150 Full User Guide V1.0
- Horizon – Polycom Trio 8800 Full User Guide V1.0
- Horizon – Polycom Trio 8500 Full User Guide V1.0
- Horizon – Gamma Consumables selector
- Horizon – Gamma Headset selector
- Horizon – Cisco IP Phone 8841, 8851, 8861 Full User Guide V1.0
- Horizon – Cisco 504 Full User Guide V1.0
- Horizon – Cisco 302D and 232D Full User Guide V1.0
Integrator
- Horizon Integrator Desk.com Add-In Guide V1.0
- Horizon Integrator Bullhorn Add-In Guide V1.0
- Horizon Receptionist Console User Guide V1.0
- Horizon Integrator TITAN User Guide V1.0
- Horizon Integrator TAPI User Guide V1.0
- Horizon Integrator Servicemax Add-In Guide V1.0
- Horizon Integrator Salpo Add-In Guide V1.0
- Horizon Integrator SalesForce Add-in Guide EU V2.0
- Horizon Integrator PerfectView Add-In Guide V1.0
- Horizon Integrator Patient Connect Add-In Guide V1.0
- Horizon Integrator EMIS Add-In Guide V1.0
- Horizon Integrator User Guide V1.0
- Horizon Integrator User Guide V2.0