More than 98% of our customers have remained with us after the first year of service. This retention rate is one of the highest in the marketplace, thanks to our excellent customer service.
To maintain and enhance our standards, we have an ongoing programme to measure satisfaction:
The vast majority of faults and other issues can be resolved quickly in one call to our experienced UK support team, who are here 24/7 to help you. If more help is needed, we can arrange for a specialist member of our team to contact you.