Our CloudUCX™ Microsoft Teams Managed Service

Get the most out of Microsoft Teams with CloudUCX™

CloudUCX™ is a collection of leading cloud solutions delivered as a service and designed to enhance the standard Microsoft Teams offering.

Our service enables your business to simply leverage Microsoft Teams to make and receive external calls, without requiring Microsoft Calling Plan licenses or on-premise equipment.

By choosing CloudUCX™ as your preferred solution for voice, your business can benefit from cost savings and increased functionality, without the added stress of implementing a new solution. We support you through the migration from start to finish, and transition into a fully managed support service.

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Our awards and accreditations

Highlighy accredited, secure and reliable

Key Features

Why choose CloudUCX™ for Microsoft Teams?

Unified Communications Success Wheel™

Our tried and tested methodology for successful digital transformation.

Research shows that the biggest challenge organisations are facing in accelerating digital transformation is not necessarily around the new technology itself, but the cultural change required to derive value from it.

The Modern Workplace offers incredible benefits for people and organisations, but it is not an easy destination to reach. This new workplace is at the centre of a cloud-first world, but people need to come first if you want to transform your business’ productivity – technology will not deliver results on its own. Without expert help, there’s a fair chance your efforts will not be as successful.

We understand what a successful digital transformation looks like and have developed our Unified Communications (UC) Success Wheel™ to deliver results and reduce the risk of failure and resistance to change.

How does Gamma compare with other providers?

Other Teams Voice ProvidersGamma
CommoditySIP and SBC Support
Portal based support
Phone support
24×7 support
DR Adds, Moves and Changes
Regular Service Reviews
Dedicated Account Manager
Enablement & SupportManaged onboarding
User Migration
Training and Adoption services
Cloud based Training Portal
Dedicated Customer Success Manager
Microsoft Teams support
Teams – Adds, Moves and Changes
Guided Success Delivery Framework
Number Porting Assurance Service
Packaged services / Transition services
Integrated into Teams Admin Center
Microsoft PartnershipPartnered with Microsoft to provide shared SLAs for support, availability and call quality
Calling for Microsoft Teams Advanced Specialisation

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