Leading supplier of communications solutions to the UK business market, Gamma, has launched a new tier to their award-winning Partner Programme. The Technical Alliance Programme aims to recognise Gamma partners who are committed to keeping their teams updated and knowledgeable on the Gamma products they sell.
Bristol based telecoms provider, Blackstar Solutions, are the first partner to join the programme, seeing it as another benefit that Gamma provide to their partner base. Blackstar pride themselves in having long established customer relationships and are proud of their 5-star Trustpilot rating, which is a direct result of their technical expertise.
As the channel market continues to crowd, many channel resellers are facing common challenges in their business. Blackstar have cited their challenges as being able to trust in a service provider, the speed of response they get from their suppliers, complex implementation of solutions and overall support given to them as a partner. Simon Edwards, Head of Operations at Blackstar explains how working with Gamma overcame these challenges:
“In our experience with Gamma, overheads are low and the solutions they provide are easy to deploy meaning minimal support is required. Where we have encountered issues, Gamma have been quick to resolve problems, thereby increasing our productivity and efficiency.”
In return for their commitment, Technical Alliance Partners will receive annual marketing funding, an accreditation logo to use on their website and marketing collateral, full access to Gamma Accelerate premium features and support from the Gamma Marketing team. Dylan Pepler, Head of Marketing at Blackstar Solutions comments:
“The market place is crowded and we see this is an excellent opportunity to differentiate ourselves whilst demonstrating to our customer base that we have a highly skilled team and the technical knowledge to support their business. We feel the commitment you need to make to become Technical Alliance partner is fair and it shows ourselves as a trusted Gamma partner.”
For Gamma, the launch of this new tier demonstrates to their partner base how they are committed to evolving to their needs. Daryl Pile, Managing Director, Gamma explains:
“Gamma and its Partners have had huge success over the last few years following the launch of its Platinum and Gold programmes, and through partners like Blackstar we’ve recognised an opportunity to broaden the programme to include a new Technical Alliance Programme, acknowledging the fact that there are many, often newer, partners of ours that are equally committed to selling Gamma products and solutions, but not necessarily yet selling at the volumes required of a Gold or Platinum partner. We feel these partners should be rewarded for this commitment and provided with extra support to grow their businesses”.
For more information on the Technical Alliance Programme, Gamma recommend you contact your Business Development Manager.