Gamma’s offerings enable retailers to realise their digital transformation strategies.
From front of house to the back office, retailers need highly agile, scalable communications infrastructures to ensure they deliver great customer experiences.
By leveraging our scaleable IT and network solutions, Gamma’s retail customers benefit from fast, resilient converged services, all underpinned by outstanding support. It enables you to maximise competitiveness and optimise your comms for a multi-channel world.
Transforming experiences with Technology
Community is important to us
Gamma’s commitment to building a strong community fosters a collaborative environment where industry professionals, clients, and partners can exchange insights and best practices. This collective effort promotes innovation, enables faster problem-solving, and enhances the overall quality of telecom services. With the power of community, Gamma not only drives technological advancements but also strengthens relationships, ensuring that the telecoms industry remains adaptable, reliable, and customer-centric.
Benefits of Gamma.
Dedicated Portal
Manage your organisation’s entire comms infrastructure – from multiple sites down to individual users – via our dedicated web portal.
Enhanced Handling
Utilise streamlined in-branch and centralised call handling to enhance customer experience and boost staff productivity.
PCI-Compliant
Benefit from secure PCI-compliant services that support card payments over the phone across your entire business.
Immediate Access
Access immediate 4G-powered connectivity when opening new premises/outlets while a fixed line infrastructure is put in place.
Low-Cost IP Calling
Leverage hosted telephony to enjoy low-cost IP calling delivered through Gamma’s cloud, removing maintenance and upgrade costs.
FAQs
- Why should we partner with Gamma?
We provide a highly available infrastructure that ensures you are always open and able to take secure payments whether online or in-store: This ensures you can trade 24/7, 365 days a year if you need to.
- What are your credentials in this sector?
We currently work with Nando’s, Pret a Manger, itsu, Reeds, Specsavers and many more as well as retail industry bodies. Our unrivalled presence on the high street supports retail businesses of all sizes, making us the de facto choice for many.
- How can you help us open a new retail outlet?
We know that retailers want to be up and trading as soon as possible. It is why we offer a 4G-based fast-start solution that enables you to start trading as soon as you sign the lease, instead of being forced to wait for a comms line to be installed.
- Why are your telephony solutions suitable for retail?
We are able to overlay retail-focused telephony that provides powerful functionality. For instance, we allow you to be more productive by utilising unused capacity in your retail outlet network if a outlet is struggling to service customers over the phone.
- How can we take credit card payments securely and legally?
We’ve partnered with Semafone to offer a flexible and cost-effective telephony solution to ensure your organisation remains compliant when taking Cardholder Not Present (CNP) payments over the phone.
- What customer services do you offer?
Support is provided by our friendly, UK-based team and is available 24×7. Also bear in mind that more than 98% of our customers remain with us after the first year of service, one of the highest retention rates in the industry.