Unified communications (UC) should help your business save money, increase efficiency and create a better experience for customers and employees. But these benefits are only possible if you consider these five factors during your consideration process:
1. UC is not just about telephones
A unified comms platform offers telephony services – and more. As you consider
You’ve probably heard about unified communications (UC) before. But why are other organisations (and your competitors) moving towards centralised cloud-based comms platforms? What are the benefits?
ISDN’s days are numbered
Chances are your existing office switchboard uses ISDN lines to make and receive calls. Although this technology has been the industry standard for decades, it’s now
The benefits to using IM at work
The concept of using instant messaging (IM) in the workplace isn’t always met with equally instant positivity. Visions of employees using a messaging app to carry on their social chat during working hours, and team members collaborating over what time to meet in the pub, put many business owners off.
After all, phone calls,
Why workplace IM is hot again
If you’ve ever had a workstation littered with Post-it Notes, you may have noticed your workspace becoming less cluttered in the last few years. After an initial ‘trial and error’ period of using instant messaging (IM) in the workplace when businesses started to connect to the internet, IM seemed to disappear from desktops as
Why effective communications is so important in a business
There’s that old saying: “a problem shared is a problem halved.” Some would even go as far as saying that a problem shared is a problem solved . While this may be venturing into overly ambitious territory, modern business communications solutions offer the chance to go one step further…
The views in these articles are the personal views of the author and are not necessarily endorsed by Gamma.