Communicate – December

Your monthly update on what’s happening around Gamma

In this issue…

Opening hours

Gamma support over the season break

Here’s how you can get in contact with us during the festive period.

Service status updates

Don’t forget to add our service status page to your web browser favourites. You can also follow us on Twitter to keep up-to-date with any network issues.

Wishing you a very merry Christmas and happy new year

I’d like to take this opportunity to thank you for your business and support over the past 12 month’s. We hope you find the opportunity to put your feet up over the next couple of weeks.

We’re confident that 2019 will be a great year for Gamma and our customers, with a number of exciting new products and features lined up for release soon. Please keep an eye out for more details of these in our monthly Communicate newsletter.

Please don’t forget to save the date for our upcoming GX Summit on 23rd May. The day promises an array of exclusive industry insights, customisable hot topic seminars and two unmissable keynote speaker sessions. Look out for further updates to ensure you don’t miss out on what will be a valuable event for all.

As always, if there’s anything you need or would like to discuss over the festive period or in the new year, please give us a call us.

Steve Mills, Head of Major Accounts

Steve Mills Headshot Communicate

Gamma support over the seasonal break

As the festive period fast approaches, the demand for setting up call routing or diverts for revised working hours or planned closures increases.

Should you require any assistance setting up Horizon scheduling, diverts on SIP Trunks/WLR or new call plans on Inbound please contact us.

Here’s our support opening hours:

Mon 24th Dec: 08:00 – 15:00
Tues 25th Dec: Closed
Wed 26th Dec: Closed
Thurs 27th Dec: Normal opening hours
Fri 28th Dec: Normal opening hours
Mon 31st Dec: 08:00 – 15:00
Tues 1st Jan: Closed

Please note our faults teams will be on hand 24/7 as per business as usual over the festive period. If there are any critical service affecting provisioning related issues when the provisioning lines are closed please direct your calls to our faults teams who can assist.