Textiles service giant turns to Gamma for network upgrade
Unify Issue 4
when the UK arm of Berendsen, Europe’s leading textile services business, met with the network services vendor Gamma, it was to discuss telephony only. But things, as they say, quickly moved on to bigger things – Berendsen’s requirement for a nationwide managed network service.
Gamma was soon invited back, this time to take part in a four-way competitive pitch for the project. And, following a searching and rigorous evaluation of the bids, Gamma emerged the winner.
“We really liked Gamma’s honesty, openness and candour during our meetings with them. It was refreshing. They were also more cost effective, came up with a better design and proposed better hardware,” says Berendsen’s Head of Service Delivery, Antony Pugh.
“The others didn’t seem to grasp the concept of what a core network was, or our requirement for real resilience. Without a working network, we don’t run as a company. It’s that simple. Yes, it was a big deal for us but we were confident that Gamma could deliver, and a year down the line they have lived up to their promises.”
Berendsen is a £1Bn+ international group that manages the textile, hygiene and safety needs of 150,000 customers in 16 countries across Europe. It services businesses in the areas of workwear, facilities, hospitality and healthcare with end users in places as diverse as hospitals and care homes through to high tech cleanrooms and up-market hotels.