Horizon User Support and Training

Voice

Introduction to Hosted Telephony

Introduction to Horizon

Assigning Numbers to Sites

Assigning a Site DDI

Setting up a Company Voice Portal

Setting up User Voicemail

Using the Horizon Soft Client

Horizon Handset FAQ’s

Polycom_Chapter 1_Handling Calls

Polycom_Chapter 2_Transferring a Call

Polycom_Chapter 3_The Company Directory

Polycom_Chapter 4_Redialling a Number

Polycom_Chapter 5_Placing a Call on Hold

Polycom_Chapter 6_Making a Call

Polycom_Chapter 7_Do Not Disturb

Polycom_Chapter 8_Conference Calls