PBX v Hosted telephony

Why you should move to the Cloud


PBX v Hosted telephony

If you are still relying on a traditional PBX in your organisation, it could be time to consider moving to a hosted solution to realise all the benefits that cloud-based telephony has to offer.

Hosted telephony is a telephone system that resides in the cloud rather than in your office. Users access the system through a standard IP handset or a softphone – a screen-based virtual phone with headset. Calls are made and received over a broadband connection to the Gamma network. From there they are routed to PSTN fixed and mobile devices.

Hosted telephony means no costly PBX maintenance or upgrades. We are responsible for the hardware and software, including system upgrades.

As well as giving your organisation access to low-cost and free IP calling, a hosted system puts a huge range of smart call management features at your fingertips. Mobiles and other devices can also be integrated.

Perhaps most important is the degree of control a hosted system gives you. Your organisation’s entire communications, across multiple sites and countries, can be managed easily, right down to the individual user level, through a simple interface.

There is no up-front spend on hardware, software or maintenance and it’s great for businesses with multiple sites and remote/mobile workers.

And Cloud is here to stay. In the Gamma Digital Transformation Survey 2017 of over 400 UK businesses, only 2% said they had no activity with Cloud services.

The benefits of a hosted system over a PBX

Hosted telephony, like Gamma Horizon offers businesses a full range of communications services, all hosted and supported in our own network for the utmost reliability and security.

  • No PBX maintenance costs
  • Make changes, moves and additions instantly
  • No capital outlay
  • Free calls between your offices
  • Manage your own calls and facilities
  • Great voice quality
  • Save money
  • Disaster recovery/business continuity as standard
  • Lets your staff work flexibly from wherever they want

Want to know more? Contact us directly via the form below, or learn about working with one of our platinum partners

When was the last time you reviewed your communications costs?

Download The eGuide: Why it’s important to assess your communications costs today.

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What’s the call quality like?

Start with a proper business network, add quality of service and SLAs and your staff and customers will be unable to tell that they’re using a cloud-based phone system rather than fixed line. Then there’s all the pluses – location and number independence, scalability, flexibility, fast provisioning, low MTTRs and more.

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Is voice the app the IT crowd don’t get?

Business is changing: people make less calls than they used to. But it’s still the most effective way to communicate with customers. That’s why most IT managers still see voice as vital. Nine times out of ten we will be talking to IT managers. You hardly see telecoms managers in business any more as voice increasingly sits under the IT umbrella. So we’d say the IT crowd are actually much more chatty these days.

What’s the industry buzz about hosted telephony?

Hosted or cloud telephony is the next stage of every business’ voice strategy. All the building blocks – networks, technology, hosted services and access solutions – are already in place. The flexibility, scalability and business continuity alone make cloud a no brainer. Businesses are no longer asking why should they go cloud telephony – they’re asking why they should not.

Can we link applications together seamlessly?

Link your desktop, office phone, mobile phone, Instant Messaging, CRM and other apps for a real unified communications solution.

Have you seen our other products?

Horizon is a cloud-based phone service that provides an extensive range of fixed and mobile telephony capabilities via an easy-to-use web portal.

gamma sip trunking

Gamma SIP Trunks connect your business with our nationwide network, giving you access to the PSTN and provides a more flexible and lower cost alternative to ISDN for inbound and outbound voice calls.


What is Horizon? Quickfire Q&A



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