London, United Kingdom (January 17 2023) – Gamma Communications plc (“Gamma”), a leading technology-based provider of communication services today announced the launch of Operator Connect for Microsoft Teams for channel partners. As one of only two UK providers who can offer this on a channel model, it adds a significant boost to the Groups ambition in becoming the leading provider of Microsoft Teams Phone across Europe.
Gamma is committed to revolutionising powerful ways to use those voice services to strengthen connections between their channel partners and customers. Operator Connect will enable those partners to scale their direct routing service to provide a pure cloud-managed solution to their customers. Through Operator Connect, partners can create automations to streamline provisioning, billing, and reporting.
Eleri Gibbon, Director of Services Partners at Microsoft, said: “We’re pleased to welcome Gamma to the Operator Connect for Microsoft Teams programme. Gamma’s inclusion amongst a select number of operators is a testament to the company’s extensive experience as one of the UK’s leading SIP providers and their expertise in delivering voice solutions for Teams. We’re pleased to continue working with them to create an integrated calling experience for all Teams users.”
The introduction of Operator Connect is another key component of Gamma’s continued channel development strategy, which delivers significant value to partners and its SMB customers through award-winning excellence and professional services. One of Gamma’s main objectives continues to be to provide partners with the tools to help them grow and build further on their success. By introducing new tools and solutions such as Operator Connect, Gamma is continuing to encourage their channel partners to invest in themselves and their development to enable mutual growth.
Gamma, who was recently awarded Solutions Partner designation for Modern Work and who hold an Advanced Specialisation in Calling for Microsoft Teams, first became a partner for the exclusive Operator Connect programme in September 2021 and in the second quarter of 2022, launched it into the Dutch market for SME customers through the company’s dealer model.
Chris Wade, Chief Marketing and Product Officer at Gamma, said: “We’re delighted to be able to offer our partners the Operator Connect for Microsoft Teams programme and to continue to work closely with Microsoft to deliver enhanced calling capabilities within Teams.
“Gamma has a rich heritage in delivering IP Voice services to our partners and the addition of Operator Connect further enhances our existing Teams Phone offering. Teams is one of the most successful Unified Communications platforms. The combination of Gamma’s communications expertise and network reliability and Microsoft’s operator-managed service, means our partners and end users will benefit from a reliable and secure service and get maximum value and benefit from their Microsoft Teams environment.”