IT service provider ABCOM IT Solutions have over 25+ years of industry experience in hardware, software, full IT and UCaaS solutions.
Yann Davies, Managing Director, comments on what Gamma’s Technical Alliance status means for ABCOM as a business:
“We are thrilled to have been accredited to the Technical Alliance Program. Customers benefit from the reassurance that they are receiving a first-class service from highly skilled people with the necessary technical knowledge, which is continuously developing, setting our business apart from other telecommunications providers.
We have been working with Gamma since 2012 and we have seen many changes in technology. We are seeing more businesses accelerate their adoption of a digital-first approach and make the full transition to the Cloud. Our Gamma Technical Alliance Partner status comes at a crucial time.
Organisations now need to be more agile than ever before, adapting to meet ever-changing commercial demands, while still offering an optimised and seamless customer experience.
With support from Gamma, we will be able to offer our customers technology that delivers a higher level of simple, consistent, and cost-effective communication and collaboration, helping them to meet their need for flexibility and productivity.
Gamma has helped our business to expand with its unified communications portfolio, from technical and sales training, to product development and bespoke marketing. We can not only provide the products but have the expertise behind all the solutions.”
Louise Fairley, Senior Manager, Partner Programmes, Gamma, explains:
“We are delighted to welcome ABCOM to the Gamma Technical Alliance Programme and look forward to developing our relationship beyond another 12 years.
By continuing to leverage Gamma’s solutions and an on-going commitment to the training of their support and provisioning personnel, they can support their customers with next-level Unified Communications solutions.
We in turn will support them in that journey with marketing through consultancy, content and campaigns.”
ABCOM have proudly provided a full spectrum of IT services for over 25 years. Helping UK-based businesses and charities harness the power of emerging technologies.
Proven by a great client retention record, they put customers first, making sure they can utilise the latest technology with maximum effect. ABCOM offer companies the connection and services to keep their businesses IT System running efficiently.
ABCOM listen to their customers and what their requirements are and offer the best solutions for them. ABCOM are more than just a Telecoms provider they offer the customer the whole office IT solution, from cabling to data recovery.
Services include managed IT support, cybersecurity, telephony and connectivity, computer recycling, disaster recovery and offsite backup solutions.
ABCOM IT Solutions – [email protected] - 01444 871200
Gamma is a leading supplier of Unified Communications as a Service (UCaaS) in the UK, German, Spanish and Benelux business markets. It is AIM listed and employs 1650 people. With a range of UCaaS, Mobile and Connectivity services, Gamma provides robust and secure solutions that enable organisations to communicate, collaborate and offer a better customer experience.
Gamma’s largest market is in the UK where the company’s network-based services are supplied to SME, Public Sector and Enterprise markets through a network of 1000+ channel partners and its own direct sales and support capabilities. In addition, Gamma owns Exactive, a Unified Communications specialist and Microsoft Teams Voice Partner. In 2021 Gamma acquired Mission Labs, a well-established UCaaS technology business which has built a reputation for creating technologically advanced solutions and delivering great service to its customers and partners. The acquisition of Mission Labs enables Gamma to enhance and expand its cloud contact centre (CCaaS) technology as well as accelerating its digital channel strategy.
In Germany, Gamma owns HFO, one of the leading SIP Trunk and emerging Cloud PBX providers that has an excellent reputation for product quality and service. Headquartered in Oberkotzau, Bavaria, HFO operates nationwide in Germany through a reseller network of over 1,000 partners. Through its Epsilon brand, HFO is also a large B2B mobile distributor in Germany, offering mobile connections from all three major mobile network operators.
VozTelecom is a cloud communications service provider in Spain, primarily focused on the SME market. Headquartered in Barcelona, with offices in Sevilla, San Sebastián and Tétouan (Morocco), VozTelecom is one of the leading SIP Trunk and Cloud PBX providers, offering fixed and mobile communications bundled with Internet access. VozTelecom also owns ComyMedia who provide ICT managed services to the enterprise market in the Basque region.
In the Benelux region, Gamma owns Dean One, a rapidly growing telecom and Internet provider supplying VoIP, mobile and broadband services via 600+ channel partners as well as gnTel, a telecom operator and supplier of complete hosted VoIP solutions to SMEs in Benelux and Germany, selling exclusively through its network of 300+ partners. Other Dutch business units are Nimsys, an ICT specialist for workspaces and multi-tenancy buildings as well as Schiphol Connect, the telecom and Internet provider at Schiphol Airport in the Netherlands.
Gamma focuses its family of businesses on digital automation, delivering UCaaS services to SME customers largely via a network of channel partners.