Gamma support leading network service provider, Epsilon with cloud mobile numbers
Cloud-centric global connectivity and communications network service provider, Epsilon provide a range of business communications for organisations of all sizes. The company’s SDN platform, Infiny by Epsilon, combines on-demand connectivity, a web-based portal and APIs to give partners simple and effective solutions including Global Ethernet, Data Centre Interconnect, Cloud and Internet Exchange Connectivity, Colocation, Premium Voice and Enterprise WAN.
- Solidified Epsilons premium voice solution to meet customers needs
- Simple cloud mobile numbers
- Better customer service
- Increased revenue and margin
Epsilon had the aim of supplying cloud mobile numbers for the first time. Previously, there was limited availability of cloud mobile numbers. With Gamma, Epsilon were able to make the Gamma cloud mobile numbers widely available via their SDN platform, Infiny by Epsilon.
The strong existing relationship, good support and competitive pricing from Gamma made this process easier. Now with a reduced timescale for provisioning the mobile numbers, API capabilities are enabled with cloud mobile numbers through Infiny. Epsilon were able to provide a seamless experience for customers and partners, enabling them to provision the mobile numbers on-demand as well as integrate these with their existing platform using Epsilon API. Gamma’s training and account management made the process seamless, working alongside the Epsilon team.
Requirement for cloud mobile numbers has been fulfilled. Epsilon has solidified their Premium Voice solution to meet more of their customers’ needs. With better quality, simpler cloud mobile numbers, they now deliver better customer experience, driving greater incremental revenue and margin to the business.
We have an extremely good relationship with Gamma and look forward to continuing to work together.Jerzy Szlosarek