The Importance Of Training And Upskilling In A Wave Of Change
An Interview With Julie Mills
Julie is the CEO of Train to Win.tv and Support to Win.tv, with over 25 years’ experience in the industry, she has held senior management positions at BT, MCI WorldCom and Nine Group. Since starting the company in 2013 she has been instrumental in making Train to Win the preferred training and people development partner for the channel, working with carriers, service providers and resellers of all shapes and sizes.
Talk of the telecoms skills gap is rife within the industry. With all industries noting the unceasing evolution of technologies causing a disparity in skills between varying generations within the workplace, the issue is perhaps most acute within a business landscape where technology is inherent, meaning it cannot and should not be ignored by the channel.
With today’s typical workplace changing at an unprecedented rate, we spoke to the founder and CEO of Telecoms specialist training consultancy, Train to Win.tv. With over 25 years in the industry, Julie Mills specialises in training and people development.
Experts have observed that the future of the workplace is going to look very different from how it looks now?
What changes do you think the telecoms industry will see in the next 5 years?
If we look back over the last five years we can see the evolution of our industry speed up in a way that we could have only hoped for say 10 years ago and this pace of change is only set to increase.
The shut-down of PSTN will naturally shift everything to IP. But unfortunately, with the UK lagging behind the rest of the world in the high speed access market, as Fibre infrastructure becomes more widely available, I expect we will see a consolidation of access technologies across the UK.
In addition to this I’d anticipate that we will see widespread adoption of UC with more flexible working and remote working becoming the norm.