The changing face of communications
An interview with Mark Senior
Mark Senior, veteran of the unified communications space, joined Gamma’s product team in July 2018.
Appointed to head up and oversee the launch of the new Horizon Collaborate solution and continue the company’s growth in the UCaaS space as Unified Communications & Collaboration Product Manager, Mark brings over 10 years UC marketplace experience to the role.
As the channel braces itself for irrevocable changes in the telephony landscape over the next five years, we caught up with Mark to gather some key insight into the changing environment and what this means for Gamma’s channel partners.
What does a typical day at Gamma look like to you?
One of the best parts of being a product manager is the variability of the role. I spend a lot of time on conference calls working with all parts of the business – on one call I can be talking technical solutions with engineering and the next I could be with marketing on an upcoming campaign. I split my time between working from home or one of our offices. But I’m often out on the road meeting with our customers and partners.
What does digital transformation mean to you?
I think it’s fair to say digital transformation means different things to different people. Fundamentally I think it’s about using digital technology to change the way a business operates, moving with the tide in order to improve processes and efficiency. My interest is around the value unified communications can add to today’s business landscape and how it can improve the way people communicate both internally but also externally to partners and customers.