Are your customers ready for the challenges of the 2020s?
How do you define a decade? It’s no easy task to describe the essence of a ten-year period. For businesses in the 2010s, however, one phrase captured the technology scene more than any other – and that’s digital transformation.
Just think how far the iPhone has come, or how much virtual conference technology has developed. As we head into a new era, there’s no sign of this slowing down, and digital transformation will continue to be top of the agenda for many businesses.
Some of these tech shifts (like the risk of robots taking over human jobs) are challenges to be tackled from the government down. Others are directly related to the telecoms services and platforms that businesses rely on. For channel resellers, this creates a huge opportunity – but also a significant risk. Because if you aren’t able to support your customers with the challenges of the next decade, there’s no doubt that one of your competitors will step up.
So, what issues do channel resellers need to consider – and how can you help your customers keep up with the rapid pace of change?
A data-hungry world:
Channel resellers and data services
It’s not a new issue by any means, but having the right data services and network infrastructure in place will be fundamental to business success in the 2020s. Particularly as the prevalence of cloud computing, Infrastructure-as-a Service (IaaS) and Software as a Service (SaaS) is only likely to grow.
As reliance on applications from hosted voice to video conferencing grows, businesses will become more data-hungry than ever before.
Meanwhile, the rise in flexible working patterns and remote teams means organisations must have agile connectivity options.
Yet many are still relying on legacy infrastructure that can’t adequately support important business ambitions. Businesses of all sizes need connectivity that can scale up (or down) and be deployed with minimal effort. You can therefore offer support by ensuring access to a robust, next-generation national network.