News

Gamma introduces new resilient build option for SIP trunking – Resilience+

05/01/2015

Gamma has launched a new resilient build option for its SIP trunking service called Resilience+.

A robust, business-grade voice service that can be relied on to keep a workforce in action and the lines of communication open is vital for any organisation.

SIP trunking is one of the fastest-growing telephony services and Gamma provides one of the UK’s leading SIP trunk solutions. Gamma SIP Trunks work by connecting a site directly into the Gamma network via an IP connection to carry and terminate inbound and outbound voice calls across the public telephone network.

As an alternative to the Active Standby and Loadshare build options that were already available with Gamma SIP Trunks, Resilience+ provides two SIP endpoint connections where each endpoint is active to selected DDIs whilst standby resilience is provided by the other endpoint. With dual endpoints both in Active and Standby mode, this new design offers additional failover and more flexible configuration, all managed via Gamma’s online portal.

Paul Wakefield, SIP Product Manager at Gamma comments: “We’ve listened to our Channel Partners and the needs of their customers when it comes to our SIP trunking services. Extending our suite of standard resilient builds gives our partners and their customers added peace of mind. With three build types now available, our partners and their customers also benefit from more flexibility and freedom of choice. While our standard build options are designed to cater for most typical deployments, we can also provide bespoke advice and solutions when required”.

Chris Daffin, Network Services Director at Maintel comments: “Resilience is really important to us and our customers and it’s great to see that Gamma is continuing to stay ahead of the game with the addition of Resilience+.”

Gamma hopes that this latest development will build on its reputation as a provider that delivers true value and margin opportunity to its Channel Partners and reinforce its position as a market-leader in SIP trunking. By offering the flexibility of DDI and channel configuration and full control and management of deployments, Gamma believes that Resilience+ is a solid differentiator, giving its partners an edge and enabling them to drive new sales, secure more deals and make more margin.