Following the launch of Connect to existing channel partners last November, Gamma continue to develop their converged solution with the release of the companion app, MyConnect.
Connect integrates Gamma Mobile with its market leading Cloud PBX, Horizon, bringing advanced call handling and management features to the mobile phone. The smart companion app, MyConnect enhances the Connect experience by empowering mobile workers with additional features such as visual voicemail, number presentation options and providing the company directory to user’s mobiles. All iOS and Android users will be able to download MyConnect, staying responsive, working flexibly and offering a consistent, professional business image.
By advancing the capabilities of Connect, Gamma believes this solution can provide channel partners with an opportunity to differentiate themselves in the market and secure both the fixed voice and mobile contract with their customers. Many businesses are facing an increasingly common requirement for flexible working conditions, whilst also looking to maintain a consistent level of customer service and productivity. Traditionally, companies would look to mobile phones to solve these challenges, commonly ending up with complex supplier relationships and two very separate solutions isolated from each other. By integrating your customers’ mobile phone with their Horizon service, Connect solves many of their mobile working issues.
Domenico Idone, Product Manager at Gamma comments: “Since launching Connect last year we have worked closely with our channel partners to ensure we are developing and delivering a solution that fits their customer’s needs. The release of the MyConnect companion app will enhance the entire Connect experience for the end user, allowing them to be as responsive and efficient as possible whilst on the move. By providing a truly converged fixed and mobile product to the channel, we aim to differentiate their proposition and open up new sales opportunities.”
Jamie Callaghan, Marketing Manager at Midshire comments: “At Midshire, we’re very excited with the release of the MyConnect app. Having been involved in the beta trials and testing of the product, we have seen first-hand the benefits it can provide to businesses. Our Sales and Marketing teams have been using the App for a while now and the feedback we have received is great! There are a number of key benefits for our customers, which will allow the flexible working model that we are seeing adopted by many businesses to succeed. For Midshire, Connect has provided us with a differentiator in the market, from a Sales and Marketing perspective, it has opened up new opportunities into different verticals and new customers plus it’s a great upsell and margin booster to build retention from our existing customer base. Furthermore, we can now differentiate our mobile offering from the big four networks.”
Domenico Idone, Product Manager at Gamma