Benefits of Gamma.
Platform Monitoring
We proactively stress test and manage our platforms based on previous clearing data, including projected growth in calls, to ensure we have the capacity to deliver the requirements of this very busy period.
Solution Design and Delivery
We have a dedicated team to help you deliver the right solution tailored to your needs.
Scalable and Flexible Service Delivery
Team members can work anywhere and queues can be dynamically managed to deliver calls efficiently.
Business Continuity
Horizon Contact is hosted entirely within the Gamma network and is geographically distributed across four UK data centres providing full resilience against equipment or site outages.
Preparation and Planning
We will work with you closely to review your go-live strategy and fully assist with your test planning to ensure a successful Clearing delivery.
Specialist Clearing services from Gamma
Onsite Support
Benefit from dedicated on-site support from Gamma.
SIP Load Testing
Gain peace of mind with pre-Clearing operational testing.
Failover Testing
Ensuring all calls are answered in a failover situation.
Contact Centre
To help prioritise and manage incoming student enquiries.