Benefits of Gamma.
Bespoke Support Model
We can offer you a bespoke support model for managing issues related to University Clearing, including support from the Clearing war room and incident bridge for fast resolution of any potential problems.
Intelligent Call Management
We have utilised additional systems development resources to improve the management of customer call queues and the ability to resolve related issues.
Peace of Mind
We can give you peace of mind that University Clearing calls will not be impacted by normal operational traffic, due to the bespoke call routing applied to Clearing solutions.
Contingency Planning
We can help develop and review contingency plans to effectively mitigate any issues which may arise with individual solution components.
Specialist Clearing services from Gamma
Onsite Support
Benefit from dedicated on-site support from Gamma.
SIP Load Testing
Gain peace of mind with pre-Clearing operational testing.
Failover Testing
Ensuring all calls are answered in a failover situation.
Express Contact Centre
To help prioritise and manage incoming student enquiries.