The Loop Manchester - High speed fibre network for Media and Broadcast

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We understand Media and Broadcast

Whether its Internet access, high quality voice, or the ability to securely move huge data files in the blink of an eye – for broadcast, creative and media, connectivity is all about immediacy and reliability.

At the Loop, we have solutions tailored to deliver those must-haves in service packages designed specifically for all three sectors. And we already serve MediaCityUK, The Sharp Project and Space Studios, with a fibre network that extends more than 170 km right around Manchester, Salford and Trafford.

Our point-to-point Ethernet is a real alternative to dedicated dark fibre when organisations need to achieve ultra-low latency, high-bandwidth secure data connectivity within metropolitan Manchester, and between Manchester and the south east of the UK. It is ideal for applications such as moving 4K and HD media files.

For Internet access, The Loop brings uncontended, dedicated bandwidth from 30Mb to 1Gb delivered by fibre right to your studio or office premises. Including our own business-grade router, the service is fully symmetrical and is also available as multi-tenanted and extra resilient variants.

And in telephony, our Horizon cloud hosted service has set the industry benchmark. Unified communications ready, it comes with premium handsets, unmatched voice quality and money-saving inclusive call packages.

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Brands we work with

NTT communications with world class connectivity from The Loop

The Loop Manchester is powered by Gamma

More than 98% of our customers have remained with us after the first year of service. This retention rate is one of the highest in the marketplace, thanks to our excellent customer service.

Satisfaction is our priority.

To maintain and enhance our standards, we have an ongoing programme to measure satisfaction:

We interview a randomly-selected sub-set of around 100 customers every quarter. We ask them how we are solving their telecoms and data solutions challenges. This provides us with our NPS (Net Promoter Score) which is an independent survey based on how likely you would be to recommend us to other businesses.
We use visual management tools to provide real-time account status for all our staff to make sure that we’re always on track with your account.
We carry out our own quality-of-service audits, checking key performance indicators (KPIs) for ordering, speed of service restoration/fault repair and billing accuracy.

Learn about our connectivity products

Dark Fibre

A well proven, dense fibre infrastructure network delivering secure, scalable and flexible connectivity to data centres and business communities across Manchester.

Wholly owned and independent, our 171km network consists of multiple ducts, sub-ducts and high-capacity G.652fibre cables designed in a variety of rings to ensure maximum diversity and resilience. With unprecedented reach across the city, The Loop offers transformational connectivity.

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P2P Ethernet

A totally private and fully managed carrier grade service providing 10G and 100G options, The Loop offers you fast on-net delivery timescales with no termination fees.

Served from our UK connected data centres and utilising advanced DWDM equipment our dedicated routes deliver safe and secure connectivity at very competitive pricing.

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High Speed Internet

Dedicated, uncontended and guaranteed symmetrical speeds, The Loop internet is delivered over our own fibre directly to your premises. With flexible speeds from 30Mb to 1G The Loop is always on, not shared and not contended. The speed you order is the speed you get!

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