The Loop’s fibre network runs much deeper in the ground than the fibre used by other providers. It is diversely routed for extra resilience, and is based on a multiple ring topology. This means virtually no disturbance from ground works.
Call The Loop’s support line and you won’t get an overseas call centre or an agent who doesn’t have a clue. Instead you’ll get through to our 24/7 team located right here in Manchester, with skilled engineers ready to respond.
When we talk about a four-hour response time we don’t mean the time taken for an engineer to be allocated and to get in touch. We mean four hours to have someone on site, with you, working on a fix.
Our entire fibre network is buried deep and is wholly dedicated to business traffic for best-in-class security and privacy. We’re trusted by many of Manchester’s leading companies to transport their critical business data. You can trust us with yours too.
Not only is our network deeper underground and so less prone to disturbance and damage. Its fibre is dual redundant, and with a topology that allows multiple different routes for traffic. If one link goes down, another takes over immediately.
Because our network is 100% owned by us, end to end, we’re not beholden to other operators. So we can set our own prices. And we’re certain you’ll find them some of the best prices going for fibre internet anywhere.
With a network footprint spanning the entire Metropolitan area we’re already well placed to provision. And our installations team knows the streets, the business premises and the civils involved better than anyone else. We’ll get you connected quicker. No problem.
When you work with The Loop you’re in good company. We connect and serve some of Manchester’s biggest and best-known companies. Data centres. Broadcasters. Media firms. Post-production. Studios. Enterprise centres. All of them trust The Loop to keep them online.
That means a comprehensive service governance model, with the majority of products certified to ISO22301, ISO27001 and ND1643 (OFCOM’s mandated security standard for next generation operators).
But quality is about more than ISO specifications, very important though they are. It’s also about people, about corporate culture and about having a certain approach to customer service.
We recognise that without customers we have no business, and so our entire organisation is shaped to deliver higher quality service than any other supplier in our sector.
From our network operations centre in the centre of Manchester, to the sales, provisioning and support teams that work from the same site, it’s customer-first.
Simply, we aim to deliver the most technically advanced and robust voice, data and business Internet possible, backed by a responsiveness and affordability that is second to none.
At The Loop, when we say quality, that’s what we’re talking about.
A totally private and fully managed carrier grade service providing 10G and 100G options, The Loop offers you fast on-net delivery timescales with no termination fees.
Served from our UK connected data centres and utilising advanced DWDM equipment our dedicated routes deliver safe and secure connectivity at very competitive pricing.
Dedicated, uncontended and guaranteed symmetrical speeds, The Loop internet is delivered over our own fibre directly to your premises. With flexible speeds from 30Mb to 1G The Loop is always on, not shared and not contended. The speed you order is the speed you get!