Connectivity for Carriers and Telcos

Understand what makes The Loop Manchester the ultimate connectivity partner for Carriers and Telcos

Connectivity for Carriers and Telcos

Find out more, contact The Loop today:

We understand Carriers and Telcos

When you’ve a telecommunications to run, the last thing you want to lose sleep over is the integrity of your data centre connections.

At The Loop we understand.

We already connect telco customers with Manchester’s data centres via our 170 km and still-growing dark fibre network. And that means we’re well-versed in the telco focus on latency, survivability and ticket resolution.

While some dark fibre providers barely scratch the surface with shallow cable runs, our network is ducted metres below ground where it is considerably less prone to accidental disturbance. Configured in three rings for genuine end-to-end diversity and resilience, it also enables data to take the shortest possible route between points A and B for the minimum latency and maximum support for time-critical applications.

Talking of speed, we consistently achieve 10 day or less on-net provisioning. When a new site needs connecting, it’s our on-the-doorstep, street-by-street knowledge, and our relationships with the local authorities and other key actors, that let us get the job done in double-quick time.

And if something goes wrong, our support team is based right in the city. That means being able to put on site the trained people, materials and equipment needed to achieve a resolution in double-quick time.

Arrange a call-back today:

Brands we work with

BBC logo with world class connectivity from The Loop
talk talk logo with world class connectivity from The Loop
booking.com logo with world class connectivity from The Loop
eu Networks logo with world class connectivity from The Loop
city fibre logo with world class connectivity from The Loop
aql logo with world class connectivity from The Loop
equinix logo with world class connectivity from The Loop
NTT communications with world class connectivity from The Loop
the farm group logo with world class connectivity from The Loop
the loop logo

Download our Fibre Network Map now

The Loop Manchester is powered by Gamma

More than 98% of our customers have remained with us after the first year of service. This retention rate is one of the highest in the marketplace, thanks to our excellent customer service.

Satisfaction is our priority.

To maintain and enhance our standards, we have an ongoing programme to measure satisfaction:

  • We interview a randomly-selected sub-set of around 100 customers every quarter. We ask them how we are solving their telecoms and data solutions challenges. This provides us with our NPS (Net Promoter Score) which is an independent survey based on how likely you would be to recommend us to other businesses.
  • We use visual management tools to provide real-time account status for all our staff to make sure that we’re always on track with your account.
  • We carry out our own quality-of-service audits, checking key performance indicators (KPIs) for ordering, speed of service restoration/fault repair and billing accuracy.

Learn about our connectivity products

dark fibre

A well proven, dense fibre infrastructure network delivering secure, scalable and flexible connectivity to data centres and business communities across Manchester.

Wholly owned and independent, our 171km network consists of multiple ducts, sub-ducts and high-capacity G.652fibre cables designed in a variety of rings to ensure maximum diversity and resilience. With unprecedented reach across the city, The Loop offers transformational connectivity.

p2p ethernet

A totally private and fully managed carrier grade service providing 10G and 100G options, The Loop offers you fast on-net delivery timescales with no termination fees.

Served from our UK connected data centres and utilising advanced DWDM equipment our dedicated routes deliver safe and secure connectivity at very competitive pricing.

high speed internet

Dedicated, uncontended and guaranteed symmetrical speeds, The Loop internet is delivered over our own fibre directly to your premises. With flexible speeds from 30Mb to 1G The Loop is always on, not shared and not contended. The speed you order is the speed you get!

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