Leverage Gamma’s expertise to create next gen comms infrastructures.
The success of any financial services organisation depends on a versatile, flexible comms infrastructure able to service vital customer and third party relationships.
Enhanced connectivity and compliance are the kingpins of Gamma’s voice, mobile and connectivity offerings. Featuring exceptional resilience, our solutions ensure that you and your clients are always connected – and client data is always secure.
Benefits of Gamma.
Next Gen Solutions
Increase productivity and drive more value to your business with solutions that offer greater flexibility and reliability than conventional telephony services.
Deal With Disruption
Deploy unified comms to manage the digital disruption currently affecting the sector, improving customer experiences wherever and whatever the touchpoint.
Compliancy Guaranteed
Use our cost-effective telephony solution to ensure your organisation remains compliant when taking Cardholder Not Present payments over the phone.
Accurate Billing
Access accurate billing data and stats online to produce per-client costings and relevant call data effortlessly.
Flexible Services
Take advantage of our flexible contracts that enable financial services to expand and compress their comms infrastructure as and when required.
Disaster Recovery
Be reassured that if your office temporarily closes, Gamma’s in-built resilience minimises disruption and can re-route client calls in seconds.
FAQs
- What customer services do you offer?
Support is provided by our friendly, UK-based team and is available 24×7. Also bear in mind that more than 98% of our customers remain with us after the first year of service, one of the highest retention rates in the industry.
- How can you ‘future proof’ our operations?
You do not want to be stuck with with out-of-date products and technologies in, say, 12, 24 or 36 months’ time. It is why we offer new functionality and upgrades as and when they become available to ensure your operations remain competitive.
- How can you help us control costs?
We can rationalise existing disparate network and telecoms estates, helping you make the most of existing budgets and investments while reducing unpredictable costs. We can also move you away from a capital to an OPEX model by migrating your operations away from expensive, inflexible technology such as ISDN and onto SIP services.
- How do you help customers address scalability issues?
We understand financial companies often need to compress or expand their operations. Gamma addresses this need through flexible contracting, which enables you to scale as and when you need to without incurring penalties.
- How can we take credit card payment securely and legally?
Our services enable you to securely accept credit card payments over the phone. For instance, because you are not allowed to record voice segments containing card data, Gamma can do this for you, encrypting and managing recordings to ensure they are fully GDPR-compliant.
- Why should we choose Gamma?
We know your operations must comply with strict data retention and security regulations, no matter the scale of your business. From customer credit card data to voice recordings, Gamma has the solutions to ensure your business always remains complaint and secure.