Tag: Higher Education

Getting a clear line for Clearing time

17 July 2017 | Sam Winterbottom

Clearing is now as much a part of the A-level results day ritual as the pictures of young people jubilantly leaping into the air that flood the news. It’s so commonplace that record numbers of students now find a university this way, with 33,000 students going through the process in 2016.

That’s a huge peak in call traffic, the kind of demand that puts a huge strain on university telephony systems. It’s gotten to the point

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