We’ve come a long way since Salesforce began paving the way for cloud computing almost two decades ago, with the first example (as it was then) of the Software-as-a-Service (SaaS) model. Of course, Amazon Web Services (AWS) followed in 2002 and eventually changed the market entirely. However, what started as a disparate set of tools and services back then is a far cry from the on-demand cloud computing platforms it consists of today, offering more
So, you’re a small business owner who likes to think big. In an ideal world, you would have the same cyber security measures as a major tech firm. The ERP capabilities of a huge internet retailer. Or, the same granular data insights as an international conglomerate.
But you’re only a small business.
Size used to mean that these things were beyond your reach. Not anymore. With cloud technology, businesses of all sizes and sectors are now in
As a simple example, consider the price of an airline ticket. Which is less expensive: a £1,000 fully refundable fare or a £500 non-refundable ticket? The answer depends on the likelihood of a change in plans. This is not trivial; airlines make considerable revenue related to change fees. That same risk is generally ignored in Total Cost of Ownership (TCO) studies.For most companies, TCO is becoming a relic of a simpler time as the cloud
There’s a good reason why Cloud Communications is a trending buzzword among businesses. By tossing their premise-based phone systems, companies are discovering new, streamlined methods of communication, while reducing a number of risks.
Hosted telephony is a telephone system that resides in the cloud rather than in your office, so it eliminates many of the practical and technical headaches that plague more traditional onsite systems. This explains why hosted call centre services have been steadily increasing in
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