Category: Voice

Don’t make your customers share bandwidth with consumer traffic

28 March 2018 | Justin Coombes

As a channel partner, you want the best for your customers. After all, keeping them happy is the key to building your own success.

So, let’s say you’ve sold them on the advantages of cloud telephony. They’re looking forward to a cheaper phone bill, consolidated admin as well as greater comms flexibility. You’ve also convinced them of the benefits of cloud data storage. They can’t wait to get rid of their bulky, on-premise hardware and to

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The benefits of offering voice and data to your customers

1 March 2018 | Justin Coombes

Many businesses are making the switch to converged voice and data providers – and it’s little wonder why.

Having a single-source supplier for all communications needs makes sense on a number of fronts, not least because it means an instant cost reduction for businesses that make the switch. And significant cost savings will always be a selling point, especially for SMEs in today’s tough business landscape.

But it’s about more than just money. Being able to offer

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Clearly communicating service: Why channel partners risk confusing the customer


30 November 2017 | Justin Coombes

The channel move to hosted services is well underway. Many channel partners have already made the transition from license to service-based revenues. You may have already experienced greater revenue from service-based offerings.

But what do we mean when we talk about services? As a channel partner, you will traditionally take products and solutions from vendors and add your own value on top. In this sense, anything from implementation to consultancy to hosting to IT support could

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Give your customers the data that they want

Finding the data service to support your business

19 October 2017 | Justin Coombes

Are there any businesses out there who are yet to take advantage of the cloud? Who aren’t consuming at least a few critical applications as a service? Who are not using our most game-changing business technology?

Probably not.

For most of your customers, cloud platforms are increasingly the base on which new products, services and business models are built. Which means that excellent connectivity is more than just important, it’s essential for survival.

This need for reliable data

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What does GDPR mean for channel resellers?

GDPR for channel resellers

27 September 2017 | Justin Coombes

The EU General Data Protection Regulation (GDPR) is playing on every IT Director’s mind. Which means it should be on yours, too. Businesses wanting to get their telecoms infrastructure ready for the May 25th, 2018 deadline will need all the help they can get from their suppliers.

The most notable impact the GDPR will have on your customers will be the two-tiered penalty structure that could see them fined up to €20 million in the event

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The views in these articles are the personal views of the author and are not necessarily endorsed by Gamma.