Whether you’re an aspiring channel seller or an established Gamma partner, keeping abreast of key industry trends and changes is vital. But it’s not just a matter of staying up to date with the newest tech. Here’s our rundown of five things you might not know about selling voice in the channel. Keeping on top of industry knowledge is
Gone are the days when customer service necessarily meant a call centre full of contact agents. In a digital world, text has firmly established itself as an acceptable standard for business communication, and most of us think nothing of tapping away on our phones rather than putting them to our ears. When our query is simple enough, we’re even happy to chat with
Telecommunications is all about evolution. What’s new and exciting one day is commonplace the next. Just look at how outdated the first iPhone is now.
As many telecoms resellers know, nowhere is this more apparent than in voice. Manual telephone switchboards have been replaced by automatic on-premise PBXs, which are now being replaced by cloud-based technology.
In fact, we’re currently witnessing the death of the
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