Category: Horizon

Helping your retail customers meet demand at Christmas

CP - Helping your retail customers meet demand at Christmas

3 Dec 2018 | Justin Coombes


Even as consumer shopping habits continue to evolve (with a greater reliance on digital and mobile, there’s one thing that doesn’t change – and that’s the fact that Christmas is the busiest time of year for retailers of all shapes and sizes.

While many retailers are generally reported to be struggling (even some of the UK’s ‘high street titans’ are feeling the pinch), sales are nevertheless expected to pick up again at the end of this

Read more »


The evolution of end-user customer service through speech tech

The evolution of end user customer service through speech tech

17 Aug 2018 | Justin Coombes


In a world of social media, chatbots and apps, channel resellers may well find clients are concerned that telephony is becoming an outdated way of communicating with customers. Which poses a challenge for channel partners selling business phone systems.

But we don’t have to look far to see how new speech technologies are impacting our lives. And it’s increasingly apparent that the level of customer service businesses can offer by using this kind of tech is

Read more »


The benefits of offering voice and data to your customers

1 Mar 2018 | Justin Coombes


Many businesses are making the switch to converged voice and data providers – and it’s little wonder why.

Having a single-source supplier for all communications needs makes sense on a number of fronts, not least because it means an instant cost reduction for businesses that make the switch. And significant cost savings will always be a selling point, especially for SMEs in today’s tough business landscape.

But it’s about more than just money. Being able to offer

Read more »


Making the business case for cloud computing

19 Feb 2018 | Justin Coombes


You would think by now, that every business should be more than familiar with the benefits of cloud computing. Well you’re almost right.

According to The Advanced Cloud Survey 2017, 33% of businesses consider cloud computing for all their new projects, while 37% currently have cloud as a Proof of Concept or have recently gone live with the technology.

However, the report states that 30% of organisations are still yet to deploy a cloud computing solution. Meaning

Read more »


Help your customers keep their New Year’s revolutions

2 Feb 2018 | Justin Coombes


We’re already well into 2018, so your customers will no doubt be wanting to make good on the New Year’s resolutions they’ve made for their business. For most SMEs, that will probably mean using digital technology to revolutionise the organisation: developing new ways of working, getting closer to customers and powering growth.

The rapid expansion of cloud computing, for example, offers huge benefits that your customers will not be able to ignore. In fact, according to

Read more »


Next Page »

The views in these articles are the personal views of the author and are not necessarily endorsed by Gamma.

Categories