Category: Data

The benefits of offering voice and data to your customers

1 March 2018 | Justin Coombes

Many businesses are making the switch to converged voice and data providers – and it’s little wonder why.

Having a single-source supplier for all communications needs makes sense on a number of fronts, not least because it means an instant cost reduction for businesses that make the switch. And significant cost savings will always be a selling point, especially for SMEs in today’s tough business landscape.

But it’s about more than just money. Being able to offer

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Converged telecommunications and SMEs – ten steps to success

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4 August 2015 | Justin Coombes

Small and medium-sized enterprises (SMEs) face a myriad of challenges in today’s economic climate. Not least the need to grow, the move to agile working and the ever-increasing demands of a globally dispersed workforce.

With all that to think about, most SMEs do not want to spend their time thinking about telecommunications. Instead they will look for a simple, reliable service that meets their requirements.

As a converged services supplier, you can ensure that your SME offer

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Make the transition from a telephony provider to a communications partner

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2 July 2015 | Justin Coombes

Now’s the time to provide your customers with a range of communications solutions that seamlessly work together.

As an established telecoms provider you’ll already have a strong relationship with your customer base. By taking advantage of upselling a range of complementary products into this base, not only will you be able to offer them possible cash savings (keeping your customers’ overheads down), you’ll also be able to boost your own bottom line.

You may have already been

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How to improve your communications offering for SMEs

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4 June 2015 | Justin Coombes

Boost sales by offering a solution that converges your voice, data and mobile services into a single unified solution.

The potential for increasing your revenue through deeper engagement with SME customers is huge. After all, their impact on UK business is far-reaching:
of private sector businesses are made up by SMEs
of all private sector workers are employed by SMEs
of SMEs account for all private sector revenues
SMEs are worth
£1,600 billion per annum
to the UK economy.

That’s a big number

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The views in these articles are the personal views of the author and are not necessarily endorsed by Gamma.