The importance of business communications
First of all, the term ‘communication’ is much broader than many people think. It’s more than me talking to you, or you explaining a process to a colleague or client. Going far beyond customer services and employee engagement, business communication embodies everything from your corporate branding to the ethos of your entire business. Essentially, it’s
The pros and cons of IM for businesses
Nothing’s ever that simple, is it? It would be great if we could detail a genuinely flawless strategy for any aspect of business management, including your communications strategy. However, then, it just wouldn’t be management, would it? Still, if you haven’t yet implemented instant messaging into your regular communication systems, here’s everything
How IM is used in a business
There was once a time when instant messaging was limited to use by only a few technologically-minded early adopters. Today, instant messaging is very much a mainstream pursuit, having been encouraged by the popularity of consumer apps including Facebook Messenger and WhatsApp.
However, it remains tempting to be sceptical about the usefulness of instant
As we get ready to enter a new decade, businesses large and small face a long list of strategic challenges – and technology will play a vital role in meeting them, particularly when it comes to communications infrastructure.
Enterprises have an even more difficult task, given the scale of their operations: it’s not difficult to imagine how complicated building a future-facing technology strategy for
If you were to believe some of the more extreme marketing hype, you might think SD-WAN is the silver bullet for all of your WAN-related woes. But like any technology solution, the actual benefits and possibilities of SD-WAN will depend heavily on a number of factors unique to your organisation. It’s a complex technology, after all, and by no means an
The views in these articles are the personal views of the author and are not necessarily endorsed by Gamma.