Infographic: What comes first: organisational or infrastructure change?

Knowing when to upgrade your telephony can be a challenge.

Do you wait until the cracks start to show in your infrastructure – when call quality starts degrading, phone system management becomes frustrating and lines can’t handle peak demand? Or, do you wait until business goals deem an infrastructure change necessary? In order to increase service quality, become more efficient and grow as a business, you find yourself in need of an infrastructure upgrade in order to match wider business plans.

Many businesses will be tempted to stay with their existing telecoms provider for convenience, but may not realise that they are missing out on improved cost­efficiency and productivity gains by switching to a new provider.

Download the eGuide

Do you know how to cut the cord?

Learn how to detach  from your telecoms provider

Download the eGuide
cut the cord

It’s a dilemma akin to the age old question: what came first, the chicken or the egg? In the world of business, there’s no right answer.

What’s suitable for your organisation will depend on your unique situation. Organisations should consider past experiences, the current environment and future ambitions in order to help determine what should spur on change. Workforce mobility, cloud integration, business continuity and scalability are just some of the drivers for a telephony upgrade.

With trends of remote working on the up and cloud technology uptake continuing, many are looking to cloud voice to guarantee business success. SIP trunking is one prime example of this. It can immediately enhance operations while delivering instant cost savings. Better still, it futureproofs organisations so regardless of what determinations change, operations remain durable.

Categories

6 May 2016 | Cem Ahmet

Categories

The views in this article are the personal views of the author and are not necessarily endorsed by Gamma.