Category: Public Sector

How public sector organisations can thrive in the digital age

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12 October 2018 | Sam Winterbottom

For the public sector, ‘thriving’ is a complicated term to unpick. It doesn’t mean a 10% increase in sales or website traffic. It probably doesn’t equate to winning a big new client, and hiring more staff as a result.

Instead, thriving means an engaged workforce, and delivering great services to the general public. It means a secure but transparent infrastructure, which stands up to everything from public scrutiny to international threats. In the digital age, it

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The benefits of fibre broadband for the public sector

The benefits of fibre for the public sector blog

5 October 2018 | Sam Winterbottom

It’s estimated that by 2021, global internet traffic will have increased threefold from what it was in 2016, and will be 127 times what it was back in 2005. It’s also thought that this will coincide with mobile traffic exceeding PC traffic for the first time.

These changing demands mean that data services are, of course, increasingly vital for UK businesses operating in the digital age. It’s also imperative that the UK’s digital infrastructure is fit

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Part 3: The role of voice in public sector digital transformation

17 July 2018 | Sam Winterbottom

By 2020, the UK government’s digital transformation strategy is aiming to transform the relationship between citizen and state. In other words, public sector departments are intent on revolutionising the way they do things to become more efficient, intelligent, smarter and smoother.

Of course, that brings to mind things like better data usage in airports to recognise frequent travellers, GP appointments carried out over a video link, or the recently announced unlocking of Ordnance Survey mapping and

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Part 2: How the government’s digital strategy is aiding digital transformation in the public sector

Part 2 How the government’s digital strategy is aiding digital transformation in the public sector

15 June 2018 | Sam Winterbottom

When the UK government launched its first Government Digital Strategy in 2012, the purpose was clear: to use technology to transform and simplify the way citizens interact with the state. With rapidly changing digital behaviours, making public services ‘digital by default’ – whether it’s paying council tax, booking a doctor’s appointment, or registering a business – was seen as the key to fully meeting the needs of the people.

In our recent post, we outlined the

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Part 1: Challenges and opportunities for digital transformation in the public sector

Public sector digital transformation

30 April 2018 | Sam Winterbottom

The UK government has been taking steps towards digital transformation for over five years now, having launched its first strategy to become ‘digital by default’ back in March 2012. In this blog series, we’ll be looking at how far the public sector has come since then, starting today by looking at the challenges it still faces, along with the opportunities that digitisation uniquely presents to the sector.

When another Government Transformation Strategy policy paper was released

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The views in these articles are the personal views of the author and are not necessarily endorsed by Gamma.