Over the last decade, most businesses have invested a lot of time and effort into supporting millennial employees, whether that’s ruminating on their preferred communication style (do they still pick up the phone?) or simply working out what their needs are.
But with many millennials heading into their late thirties, a fresh cohort – Generation Z – are entering the workplace. Which means your business communications strategy needs to start considering a new style of worker.Wondering
As our Digital Transformation research revealed, customer expectations have never been higher. In an always-connected world, consumers want businesses to be available around the clock, meaning a 9-5 approach just won’t cut it any more. Fortunately, employees feel the same way. Flexible and mobile working is becoming not just a perk, but a standard expectation.
But what is mobile working – and how can you create a mobile workforce For smaller businesses, this is fairly easy
During a decade of austerity, many public sector organisations have been forced to weather stormy seas – and local councils are a prime example of this. Budgets have been slashed time and time again, leaving local governments struggling to deal with the realities of providing services for increasing numbers of people and an ageing population. But while the recent Autumn Budget has promised more funding to improve services, this won’t necessarily improve staff morale damaged
Mobile technology moves fast. While it wouldn’t be unusual to visit an office with desk phones from a decade ago, mobiles become outdated much more quickly. So, whether your business has a BYOD policy or deploys devices to staff as part of a mobility strategy, keeping technology relevant is an ongoing concern.
But while keeping devices up to date is important, not all updates necessitate buying new products – as businesses who use Apple products will
Do you know your PBX from your VPL’s? FTTC from a LLU? The world of telecommunications can be complicated. With numerous products, services and solutions available to businesses, it can be tough to understand what is available in a fast-changing market. Throw a load of technical terminology and jargon into the mix and the job of getting to grips with telecommunications becomes almost impossible.
As a buyer, it’s more important than ever that you have the
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