Category: Horizon

How to know when it’s time to move to a new business phone system

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12 October 2018 | Jamie Ward

In 1918, there were just 10 million phone lines in service. A century on, there are over a billion in use – with 1.5 billion smartphone sales in 2017 alone. These high sales are motivated in part by constant technological advancements. Personal mobile devices are almost unrecognisable from the products of the 90s. They’ve come a long way since the 00s, too, and it’s likely that the next decade will show us smartphones with capacities

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Three ways to improve employee productivity with hosted telephony

Three ways to improve employee productivity with hosted telephony blog

5 October 2018 | Jamie Ward

Productivity is a big concern for UK businesses – growth has flatlined since the financial crisis, and the future’s looking less than inspirational. Predictions from the Office for Budget Responsibility show it could be another decade before the country reaches annual growth targets of 2%.  Various factors have contributed to this sluggishness, many of which – like political uncertainty – are out of businesses’ hands altogether.

But this doesn’t mean employers can’t strive to boost efficiency

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Millennials in the workplace: Is there still a place for voice?

EU - Millennials in the workplace Is there still a place for voice

5 June 2018 | Jamie Ward

Technology has come a long way, completely transforming the way we live, work and communicate. Of all the demographic groups, it’s safe to assume that technology adoption has probably been most seamless amongst millennials. This means they now have a particular set of expectations when it comes to their own working environments, more so than their predecessors. Millennials have come to expect access to a flawless suite of systems, tools and applications that allow them

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Enabling better patient satisfaction with Horizon and EMIS Health integration

EU - Enabling better patient satisfaction with Horizon and EMIS Health integration

1 June 2018 | Jamie Ward

Today’s healthcare providers are facing unprecedented challenges. The demands of an aging population, coupled with chronic staff shortages, have put the strain on already stretched resources. Furthermore, providers must keep up with rapid advances in technology whilst finding ways to reduce costs.

In these circumstances, healthcare organisations must do more with less. When budgets are tight, any IT or communications spend must increase the efficiency of healthcare professionals so that they can deal with more patients

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What’s threatening voice communication today?


31 May 2018 | Jamie Ward

In today’s tech era, is there still a place for voice communication? All living organisms communicate. Whales sing, birds chirp and dogs bark. Even plants talk to each other via fungi. As humans, we talk on the phone, face to face, through emails, web chats, video calls and more.

What makes us stand out is our use of technology. It’s how we elevate the way we communicate. Thanks to telephones, webcams, and the internet, communication is

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The views in these articles are the personal views of the author and are not necessarily endorsed by Gamma.