How to create a new revenue stream with minimal investment

28 February 2018 | Neil Taylor

In business, concentrating on your main speciality will help you to grow and evolve as well as build a reputation within your industry. Whether this is selling commercial properties or providing compulsory business services such as insurance or software development, your ‘bread and butter’ will be the area in which you thrive. Working closely with other businesses you’ll hear the challenges your customers face daily – maybe they’ve dropped into conversation that they’d had a

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It’s tough out there for SMEs – so how can they find efficiency savings?

19 February 2018 | Jamie Ward

In today’s rocky business landscape, it’s more essential than ever for SMEs to find efficiency savings. Brexit and the knock-on effect of big business problems are just two of the factors making their futures more difficult and unpredictable. And with revenue unreliable, it becomes essential to look at other areas where time and money can be saved.

Knock-on effects of the #CarillionCollapse

One of the most significant things affecting SMEs today is their reliance on other, bigger

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Why telecoms resilience matters for Financial Services

19 February 2018 | Cem Ahmet

Today’s consumers are increasingly expectant of access to always-on technology and services, and there are few sectors where this is truer than in financial services.

Access to 24/7 banking, for example, is seen as a given. As a result, online banking outages result in significant brand damage and are unsettling for users. That same ‘always-on’ expectation applies to a financial services company’s customer service phone lines. Customers want to be able to speak to someone on

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Five tips for stopping phone fraud in its tracks

31 January 2018 | Cem Ahmet

Phone fraud affects all businesses. But small and medium-sized organisations are especially at risk. A phone system is essential to providing good customer service, so how do businesses reap the benefits whilst minimising any risk?
Every year, SME’s reportedly lose more than £9bn to fraudsters, as a smaller and more informal communication environment can mean gaps in security are more likely to occur. As a result, phone systems can be at the mercy of hackers unless

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How the public sector can embrace mobility

26 January 2018 | Sam Winterbottom

Mobility is one of the pillars of the modern digital workplace. With smartphones, cloud services and always-on connectivity, employees can be as productive in the living room as they can be in the office.

The public sector has a lot to gain by embracing mobility and enabling more flexible working for employees. Government bodies can improve efficiencies while lowering technology costs, paramount at a time of squeezed budgets and tight deadlines.

Crucially, using communications technology to facilitate

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The views in these articles are the personal views of the author and are not necessarily endorsed by Gamma.