Category: Data

The Health and Social Care Network (HSCN)

4 Dec 2018 | Sam Winterbottom

Healthcare sector procurement is progressively changing and N3 is “end of life”. This is actively being replaced by The Health and Social Care Network (HSCN).  This is a very exciting development for the health and social care sectors  – it should really allow connected organisations to transform the way they communicate and collaborate with each other and fits with the vision promoted in NHS England’s Five Year Forward View.

A real focus on cloud and next-generation

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Four ways retailers can meet customer experience expectations in 2019

Four ways retailers can meet customer experience expectations in 2019

27 Nov 2018 | Cem Ahmet

You only have to open a newspaper to see that many retailers in the UK are struggling. Rising operational costs, price pressure from online-only competitors, or even consumption fatigue – there’s all sorts of reasons why shops are feeling the squeeze. And with many retailers now operating physically and digitally, there’s two different fronts to deliver on.

Fortunately, there are lots of strategies retailers can employ to keep thriving in this challenging environment. Like putting customer

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Three reasons why converged telecoms is essential to SME growth

Three reasons why converged telecoms is essential to SME growth

26 Nov 2018 | Cem Ahmet

With a recent survey revealing that ‘managing growth and change’ is the second biggest concern for SME business leaders, it’s clear that, while this issue is top of the agenda for smaller businesses, many have concerns about making it happen.

And it’s hardly surprising. From securing funding to practical measures like finding new premises, a lot of complicated strategising goes into growing a business, and SMEs can have limited resource to achieve this with. As a

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How can the public sector respond to the NHS’ winter crisis?

How can the public sector respond to the NHS winter crisis

26 Nov 2018 | Sam Winterbottom

It’s official: last year’s winter was the worst on record for the NHS, with patient care suffering on an unprecedented scale. Hundreds of thousands of patients were left waiting in hospital corridors and ambulances, while countless procedures were cancelled, and staff battled to keep providing quality services in the face of it all.

In part, this was down to the weather – February saw a cold snap so drastic it even has its own Wikipedia page.

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Top tips for creating an effective digital plan for mid-sized businesses

Digital Plan Mid sized businesses

20 Nov 2018 | Cem Ahmet

Business communications are vital to the success of every organisation, but scoping out a digital business plan to support this is no mean feat. Especially considering the ever-higher rate of digital change. With such a range of devices, software and communications platforms on offer, it’s all too easy to get bogged down in considering individual products. But taking this approach can mean you end up investing in products that don’t necessarily support the wider picture,

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The views in these articles are the personal views of the author and are not necessarily endorsed by Gamma.