Category: Company

Going from backroom to boardroom: five questions you need to ask

IT professionals in c-level positions in the boardroom

31 March 2017 | Cem Ahmet


Today, companies rely on technological innovation to maintain a competitive advantage. The IT team is the expert source on subjects like cloud, security and data analytics. And the CIO has his or her feet firmly under the boardroom table.

Not so long ago things were very different. IT was seen as a bunch of reactive backroom boys keeping the lights on: setting up PCs, fixing bugs and updating software. Driving company strategy was the lofty domain

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Customer Service you can Bank on: How Gamma Revolutionised Metro Bank’s Telephony

gamma helps improve telephony

16 February 2017 | Cem Ahmet


Metro Bank is a relatively new player in the UK high street Financial Services market. Granted a licence by the FSA in 2010, it became the first institution in over 100 years to join an industry dominated by old names.

To truly stand out against this large number of long-running competitors, Metro Bank has dedicated itself to offering a convenient banking experience through superior customer service.

Achieving this goal depends on how easy it is for customers

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Find your balance: how to weigh up your telecom needs for 2017

Channel dealer partner

13 January 2017 | Cem Ahmet


The telecoms landscape is changing. Infrastructure is moving from on-premise to the cloud. The workforce is becoming more mobile, as work becomes less defined by what is achieved between four walls and a desk. And, at the same time, IT budgets are forecasted remain stagnant in 2017, despite the growing innovation behind business technology.

In order to remain competitive, IT decision makers must assess their priorities for the year ahead. Cultural, economic and technical change mean

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Our top 5 telecoms predictions for 2017

telephony is changing the way the public sector works

23 December 2016 | Cem Ahmet


The telecoms landscape is changing. Infrastructure is moving from on-premise to the cloud. The workforce is becoming more mobile, as work becomes less defined by what is achieved between four walls and a desk. And, at the same time, IT budgets are forecasted remain stagnant in 2017, despite the growing innovation behind business technology.

Another year over and another year closer to 2025 – the expected end of ISDN. It’s been an eventful 12 months, not

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Keeping up communications: Tips for effective Disaster Recovery planning

Gamma is a provider of next generation telecoms to the Public Sector

21 December 2016 | Cem Ahmet


When developing a business continuity plan, it’s important that businesses don’t overlook their voice systems. It may seem obvious, but it can be easily done. In a world where data networks, applications and internet-powered processes are so central to business operations, ensuring their availability can easily overshadow that of telecoms.

This imbalance can expose businesses to a number of risks. Telephony downtime can lead to a drop in customer service satisfaction, missed sales and a loss

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The views in these articles are the personal views of the author and are not necessarily endorsed by Gamma.

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