As Gamma discovered in our latest research report , more and more businesses are moving their applications to the cloud, rather than investing in on-premise solutions. Telephony is no exception to this, and hosted telephony – also known as Voice over Internet Protocol (VoIP) – has become a popular option for businesses in recent years. It offers a range of
According to international accounting firm BDO, mid-sized businesses are the engine of the UK economy , having ‘grown faster and generated larger profit growth over the last five years than their smaller and larger counterparts’. These companies play a key role in generating UK revenue and creating jobs, so it’s vital they’re supported with the best possible IT infrastructure.
But choosing the right
Making savings through cloud telephony
Putting customer experience at the very heart of a digital transformation strategy can be the difference between a business thriving and going into administration . There are all too many cautionary tales of the companies that were dealt a devastating hand after not adapting their offering to the evolving expectations of their customers.
But this fate is
Using the strengths of the high street to thrive in retail
One of the key media trends for retail in 2018 has been the death, or at the very best decline, of the high street. It’s featured in almost every newspaper, on the BBC’s flagship political show, Question Time , and in May 2018 was the subject of a
Customer WiFi: nice-to-have or must-have?
It will come as a surprise to no-one that online shopping is still on the rise. According to the latest figures from the UK’s Office for National Statistics, the proportion of online sales for retail businesses is at an all-time high and still growing year-on-year. Granted, it’s quicker in some kinds of retail
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