It’s an uncertain financial climate and placing increasing pressure on businesses as a result. Not least charities and non-profits, the organisations caring for and supporting society’s most vulnerable and most disadvantaged.
IT and telecoms are important tools, but budgets are always under strain. Securing best value is a pressing concern and that often means making the best use of existing assets or integrating them with new.
Enabling flexible working is also important. To support a workforce that may be fluid and largely voluntary.
Reliability and resilience matter too, particularly when a person’s well-being can depend on remaining in touch.
So does security and confidentiality. For example non-geographic numbering can help preserve anonymity for, and withhold the location of victims under care.
And with the third sector’s ever-present accountability and public scrutiny mandates, it’s vital that charities and non-profits keep costs under control and maintain scrupulous records of expenditure.
IT Project Manager,
British Heart Foundation
Essential for a charity’s work. For helplines, for donations, to support fund-raising campaigns. Makes telephone interaction better, safer, more effective.
Allows temporary, voluntary and part-time staff to work wherever they can be most effective. But gives them full access to in-office facilities.
Secure visibility of spend and usage. Identifying misuse. Full management reporting for stats and measurement. All through a simple online portal.
Managing diverse systems of legacy and new equipment can be daunting. Maintain full oversight. Quickly identify under utilised resources. Spot and remove services that are longer needed.
We can rationalise existing disparate network and telecoms estates, helping you make the most of existing budgets and investments while reducing your unpredictable, variable costs. We can go even further, moving you from a capital to an operational expenditure model by migrating away from expensive and inflexible technology such as ISDN and moving to our next generation SIP services or our hosted Horizon telephony platform.
Cost of ownership can be a hard sell to management. With our solutions you’ll always get complete, accurate billing and management information in real time. To guide on-the-spot decision making while providing positive proof points. We provide tools like Inbound that can ensure business continuity, and provide irrefutable evidence of tangible business improvement.
Satisfaction is our priority.
To maintain and enhance our standards, we have an ongoing programme to measure satisfaction: