Gamma for SMEs

gamma voice, mobile, data and cloud

Start small, think big, act bigger, be the best. It’s the philosophy behind all successful SMEs.

Gamma for SMEs

It means being agile, flexible and always available. Serving existing customers brilliantly, consistently, reliably. Identifying and seizing new opportunities whenever, wherever they arise. And above all, being better, sharper and smarter than your competition.

Communications from Gamma give you that edge. Empowering SMEs with greater control and even more flexibility to drive business performance.

Whether it’s a complete phone system, connectivity or mobile solution your business requires, our comprehensive range of next generation services offer the reliability and scalability to support your future growth. Always dependable. Always best value.

And when it comes to support and billing, at Gamma we care as much about your business as you do. Support from our friendly, UK-based team is available 24×7 while you’ll find our online customer portal offering customisable billing and bespoke reporting clear and precise.

“With Horizon we can communicate better and the whole phone set up is much improved. Gamma has given us the flexibility we need as a business to keep up with change and Horizon saves us time and makes us more efficient.”

MD and co-founder
Keatons, Estate Agents

Would you like to know more? Get in touch today

Gamma for SME businesses

 

Brands we work with

Is your phone system holding you back or helping you fly?

How to unleash the true potential of your business

Phone systems for SMEs

Dependable

If you’re offline you can’t work effectively. Out of touch means out of the picture, and worst case out of business. With 99.999% availability, our network keeps you working and your workforce productive. For contingencies, our business continuity and disaster recovery services help keep disruption to a minimum.

Flexible

Changing working demands mean you can no longer afford to be tied to a desk. Go wherever you want, work wherever you want. Your calls can follow you. You’re available when you need to be, with powerful call handling for when you can’t. And with clever call features on our Horizon platform that extend to your mobile devices, accessibility extends virtually everywhere.

Scalable

You run a lean business but you still want the option to scale up when demand dictates. With Gamma you can. Add new extensions quickly and easily. Pay only for what you need, when you need it. Futureproof your business with a phone system that can support your business needs now and in the future.

Manageable

Take control with simple management via our customer portal. We give you the online tools, billing data and stats you need to manage your telecoms your way. You’re always in control of costs, calls and usage. And access to enhanced call statistics and real-time reporting ensures you can make informed operational decisions, quickly and when it matters most.

Futureproof

We’ll ensure your telecoms never goes stale or loses its edge. Unlike other providers saddled with legacy assets to protect we’ll never leave your telecoms in a time warp. We constantly refresh our infrastructure and network services to give you options for the future, helping keep your business ahead of the pack.

Affordable

Forget punishing line charges and proprietary hardware. Gamma’s cloud voice services help simplify your bill with inclusive minutes to help you budget better. Move from large, lumpy capital expenditure to a predictable opex model, where everything – including handsets – is included in one fee per user, per month.

How does Gamma ensure quality?

More than 98% of our customers have remained with us after the first year of service. This retention rate is one of the highest in the marketplace, thanks to our excellent customer service.

Satisfaction is our priority.

To maintain and enhance our standards, we have an ongoing programme to measure satisfaction:

  • We interview a randomly-selected sub-set of around 100 customers every quarter. We ask them how we are solving their telecoms and data solutions challenges. This provides us with our NPS (Net Promoter Score) which is an independent survey based on how likely you would be to recommend us to other businesses.
  • We use visual management tools to provide real-time account status for all our staff to make sure that we’re always on track with your account.
  • We carry out our own quality-of-service audits, checking key performance indicators (KPIs) for ordering, speed of service restoration/fault repair and billing accuracy.

Featured products

gamma sip trunking

SIP trunking is a standards based replacement for traditional ISDN. It’s less costly per channel and more flexible in how and where geographic telephone numbers can be used.

Inbound is a feature-rich telephone service with online access to a full range of call routing, monitoring and management tools to empower business and drive customer service.

Our family of high-speed data services connects businesses directly to our next generation network and the internet, providing a range of bandwidths with unrivalled network quality and reliability.

Horizon is a complete business communications service that provides an extensive range of fixed and mobile telephony capabilities via an easy-to-use web portal.

gamma mobile

Gamma Mobile is a new mobile service built exclusively for business, giving you the flexibility and quality of service you deserve from your mobile network.

Introduction to Horizon

 

What is Horizon?

 

Quickfire Horizon Q&A

 

Resources

Blog