As a mantra for the UK housing sector, that’s never been more appropriate than now as cut backs in funding begin to really bite.
The operator of our own wholly owned network, we’re perfectly placed to offer a combination of top service and value, leaving you free to better serve your tenants.
First, we’ll work with you on a full audit to see what you use, how you use it, and how you can get more for less with your existing assets. Then we’ll show you how you can move forward, using the latest Gamma technology to deliver even more.
Our range of mobile, data and hosted telephony solutions could have been designed just for the housing sector. Solutions such as our Inbound platform, which allows you to manage your incoming calls in the cloud and ensure that tenants speak to the right person first time very time. Or our flexible working solutions with features such as witheld calling line identity services for buildings that house vulnerable people, and number masking for helplines where operatives work from home.
We’ve call barring solutions to prevent misuse of phone services and, with tenant safety the aim, fully managed blue light lifelines.
With Gamma, you can deliver the best for less.
ICT Service Desk Manager,
With large telecoms and IT infrastructures there is almost always spend that is simply not required or is being heavily underutilised. We’ll audit all your communications services, identify what’s not required and provide immediate cost savings.
Manage the shift to shared services or consolidation of services – our cloud communications solutions can assist any health organisation in consolidating their infrastructure, whether it’s merging numbering plans or transitioning from legacy technology such as ISDN to SIP trunks.
We offer a great selection of services to help you work more flexibly, such as witheld caller identity services for buildings that house vulnerable people so numbers cannot be traced; number masking for helplines where operatives work from home and call barring solutions to prevent misuse of phone services and the prevention of premium rate calling.
Due to the vulnerability of some social housing clients, we often utilise Blue Light services for their lifelines which we manage. Through our relationship with Openreach we are able to expedite fault repair of these special lines with the Emergency Welfare Team to minimise the risk to your users.
Satisfaction is our priority.
To maintain and enhance our standards, we have an ongoing programme to measure satisfaction: