Health and Social Care Network (HSCN)

HCSN - Gamma is now Compliant

In the UK, we’re really proud of our NHS, health and social care services – our commitment to high quality universal healthcare, irrespective of age, health, race, social status or ability to pay.

Gamma for Health and Social care

The challenge organisations supplying these services have is the need to keep up pace with advancements in treatments and technology as it develops and as people’s needs change.

This all needs to balance with a focus on being efficient and providing value for money to taxpayers.

The Health and Social Care Network (HSCN) is a “network of networks” for organisations who provide health and social care services to communicate with each other, exchange data and access NHS core applications, enabling tighter collaboration in an efficient and secure way.  It is a key stepping stone to digital transforming the patient experience.

It is a direct replacement for N3, with a robust process for migrating your old N3 connections to new HSCN connections, including IP addresses

But it’s not only about migrating services from the old N3 network.  It’s also about allowing access to broader health and social care organisations, such as pharmacies or opticians who currently do not have N3 connectivity but need it to operate effectively.  It also extends to local government, ambulance and police too.

Private sector organisations who work in the health and social care sector can get an HSCN connection too.

Would you like to know more? Get in touch today

“We’re really pleased to have become HSCN accredited as it is the future of health and social care enablement. We’ve been working closely with our healthcare customers to shape our HSCN offering for some time now and have gained a great insight into how they are planning to transform the way they currently operate – we’re excited to be part of that journey through our flexible and tailored solutions.”

Sam Winterbottom,
Head of Sales,
Gamma

Why talk to Gamma?

  • We are proud to be an accredited Consumer Network Service Provider (CNSP) for HSCN services
  • As a founding member of Innopsis, we have helped to shape what HSCN looks like through close supplier interaction with NHS Digital.
  • Our experts will help you transition from your legacy N3 connections.
  • We offer a number of connectivity options to suit your requirements from a single broadband connection, MPLS network or 4G.
  • We own our voice and mobile network allowing us to overlay these services onto HSCN connections – one compliant supplier for all your requirements.
  • As experts in the health and social care sectors, Gamma provides industry-leading support and face-to-face account management
  • It’s easy to  buy – we are a trusted and approved provider on key network communications frameworks (including HSCN DPS – RM3825 and Network Services RM1045)

Organisations we work with

Newcastle NHS Trust and Gamma

Why voice remains central to public sector Digital Transformation

Read our eGuide to learn exactly how voice can help your organisation transform

Voice is key to public sector

Solutions for the Healthcare sector

Getting more for less

With large telecoms and IT infrastructures there is almost always spend that is simply not required or is being heavily underutilised. We’ll audit all your communications services, identify what’s not required and provide immediate cost savings.

Service consolidation

Manage the shift to shared services or consolidation of services – our cloud communications solutions can assist any health organisation in consolidating their infrastructure, whether it’s merging numbering plans or transitioning from legacy technology such as ISDN to SIP trunks.

Flexible working

We offer a number of solutions that can help staff to work at any site at any time, such as a one number follow me solution, a range of mobile solutions, hosted telephony, wireless and SIP Trunking.

Technology consultation

Is there a better way of doing things? Our specialists work with health bodies regularly and can provide insight into what others in the sector are doing and how they have helped increase efficiencies.

How does Gamma ensure quality?

More than 98% of our customers have remained with us after the first year of service. This retention rate is one of the highest in the marketplace, thanks to our excellent customer service.

Satisfaction is our priority.

To maintain and enhance our standards, we have an ongoing programme to measure satisfaction:

  • We interview a randomly-selected sub-set of around 100 customers every quarter. We ask them how we are solving their telecoms and data solutions challenges. This provides us with our NPS (Net Promoter Score) which is an independent survey based on how likely you would be to recommend us to other businesses.
  • We use visual management tools to provide real-time account status for all our staff to make sure that we’re always on track with your account.
  • We carry out our own quality-of-service audits, checking key performance indicators (KPIs) for ordering, speed of service restoration/fault repair and billing accuracy.

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Featured products

gamma sip trunking

SIP trunking is a standards based replacement for traditional ISDN. It’s less costly per channel and more flexible in how and where geographic telephone numbers can be used.

Inbound is a feature-rich telephone service with online access to a full range of call routing, monitoring and management tools to empower business and drive customer service.

Our family of high-speed data services connects businesses directly to our next generation network and the internet, providing a range of bandwidths with unrivalled network quality and reliability.

Horizon is a complete business communications service that provides an extensive range of fixed and mobile telephony capabilities via an easy-to-use web portal.

gamma mobile

Gamma Mobile is a new mobile service built exclusively for business, giving you the flexibility and quality of service you deserve from your mobile network.

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Gamma Mobile

 

Inbound Call Management

 

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