Gamma for Mid-sized Businesses

gamma voice, mobile, data and cloud

The breadth of our service range in voice, data and mobile enables us to better understand the needs of mid-sized businesses.

Gamma for Mid-sized businesses

As a mid-sized business you often face enterprise-sized challenges. Reducing costs, increasing profitability, managing growth and uncertainty.

But you face IT challenges too. As businesses grow – organically and by acquisition – IT can get left behind. Sometimes it’s a capacity problem. Sometimes it’s an integration problem. Sometimes it’s the inability of existing infrastructure to support flexible working, mobility and other new initiatives.

But with our service solutions you’ll always be ready. Ready with enterprise class voice, data and converged infrastructure that grows with your business. That supports innovation, convergence, unified communications and new ways of working. That includes industry leading security, business continuity and disaster recovery.

All backed by outstanding service, support and resilience. All fully scalable, expertly managed and totally future proof, independent of incumbent legacy suppliers, newly built from the ground up. Designed and delivered to meet the exact needs of your business no matter how much it grows.

“We pride ourselves on providing unparalleled levels of customer service and convenience. Gamma is enabling us to offer that, as well as supporting our wider business goals.”

Luis Aguiar,
Infrastructure Delivery Team Leader,
Metro Bank

Would you like to know more? Get in touch today

Gamma for mid-sized businesses

 

Brands we work with

Gamma and Metro Bank
Gamma and Chelsea FC
Gamma and Thomson Online Benefits
Gamma and American Golf
Gamma and Farrer and Co

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Controlling Costs

We can rationalise existing disparate network and telecoms estates, helping you make the most of existing budgets and investments while reducing your unpredictable, variable costs. We can go even further, moving you from a capital to an operational expenditure model by migrating away from expensive and inflexible technology such as ISDN and moving to our next generation SIP services or our hosted Horizon telephony platform.

Return On Investment

Cost of ownership can be a hard sell to management. With our solutions you’ll always get complete, accurate billing and management information in real time. To guide on-the-spot decision making while providing positive proof points for the board. We provide tools like Inbound that can ensure business continuity, and provide irrefutable evidence of tangible business improvement.

Flexibility

Gamma’s solutions are natural enablers for mobility and flexibility in business. Hot-desking, home working and mobile working are just the start.

Productivity

Flexible working is one factor in driving staff productivity. Gamma’s solutions go one step further with intelligent call routing, fixed/mobile integration and unified communications compliance tested and able to integrate with Microsoft Skype for Business and leading CRM tools such as Salesforce, to help your staff work and collaborate smarter and more effectively.

How does Gamma ensure quality?

More than 98% of our customers have remained with us after the first year of service. This retention rate is one of the highest in the marketplace, thanks to our excellent customer service.

Satisfaction is our priority.

To maintain and enhance our standards, we have an ongoing programme to measure satisfaction:

  • We interview a randomly-selected sub-set of around 100 customers every quarter. We ask them how we are solving their telecoms and data solutions challenges. This provides us with our NPS (Net Promoter Score) which is an independent survey based on how likely you would be to recommend us to other businesses.
  • We use visual management tools to provide real-time account status for all our staff to make sure that we’re always on track with your account.
  • We carry out our own quality-of-service audits, checking key performance indicators (KPIs) for ordering, speed of service restoration/fault repair and billing accuracy.

Featured products

gamma sip trunking

SIP trunking is a standards based replacement for traditional ISDN. It’s less costly per channel and more flexible in how and where geographic telephone numbers can be used.

Inbound is a feature-rich telephone service with online access to a full range of call routing, monitoring and management tools to empower business and drive customer service.

Our family of high-speed data services connects businesses directly to our next generation network and the internet, providing a range of bandwidths with unrivalled network quality and reliability.

Horizon is a complete business communications service that provides an extensive range of fixed and mobile telephony capabilities via an easy-to-use web portal.

gamma mobile

Gamma Mobile is a new mobile service built exclusively for business, giving you the flexibility and quality of service you deserve from your mobile network.

Introduction to Horizon

 

Gamma SIP Trunks

 

Gamma Ethernet

 

Resources

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