Gamma for Media and Marketing

The drive to ROI in every industry is tough, but nowhere harsher felt than in the marketing and media sectors.

Gamma for Media and Marketing sectors

Once, media and marketing spend was a given. Something you just did.

These days it’s different. Every column inch, every advert must show a return or a positive benefit. Clients now demand measurable contribution to the bottom line or else. Paying by results is the name of the game.

It’s a real challenge for media and marketing companies. Measuring response rates, take ups, enquiries, leads, conversions, sales. By campaign, by region, even by town. It’s something larger, legacy telecoms providers find hard to do.

As a provider with our own next generation network it’s no problem for us. Inbuilt network technology means we can collect and process the raw data to extract all that information and more, giving you the granularity of information you need to track clients’ campaigns across digital and print media. By content type and by placement; by chosen media vehicle and by channel.

In addition, we have the Quality of Service and superfast speeds in our data network to provide the connectivity your business demands for uncontended, quality service delivery.

“The whole process of switching to Gamma was completely seamless and didn’t get in the way of normal working. Now instead of talking to five people at five different companies to get things done we have one contact at Gamma for everything. It’s so much easier and costs us less too.”

Stuart Unwin, Sunset+Vine, Menthorn Media, Video Arts, Pioneer Productions.

Would you like to know more? Get in touch today

An introduction to Gamma

 

Brands we work with

Gamma and Haymarket
Gamma and TUI Group

UK’s largest digital publisher dials ‘H’ for Horizon

Gamma answers Hearst Magazines’ call for state of the art communications

Cost control

Immediate online access to call stats, billing data and other key management information so you can keep a close eye on costs and reduce non-essential traffic.

Billing

Get highly accurate billing data and stats instantly online. Produce per-client costings with ease and drill down into call data to make your operation more efficient.

Flexible

Don’t be stuck behind an office desk. Go wherever you want, work wherever you want. Your calls can follow you. You’re available when you need to be, with powerful call handling for when you can’t. And with Gamma’s integrated mobile services that accessibility extends virtually everywhere.

Productivity

Flexible working is one factor in driving staff productivity. Gamma’s solutions go one step further with intelligent call routing, fixed/mobile integration and unified communications built around Microsoft Skype for Business to help your staff work and collaborate smarter and more effectively.

How does Gamma ensure quality?

More than 98% of our customers have remained with us after the first year of service. This retention rate is one of the highest in the marketplace, thanks to our excellent customer service.

Satisfaction is our priority.

To maintain and enhance our standards, we have an ongoing programme to measure satisfaction:

  • We interview a randomly-selected sub-set of around 100 customers every quarter. We ask them how we are solving their telecoms and data solutions challenges. This provides us with our NPS (Net Promoter Score) which is an independent survey based on how likely you would be to recommend us to other businesses.
  • We use visual management tools to provide real-time account status for all our staff to make sure that we’re always on track with your account.
  • We carry out our own quality-of-service audits, checking key performance indicators (KPIs) for ordering, speed of service restoration/fault repair and billing accuracy.

Featured products

gamma sip trunking

SIP trunking is a standards based replacement for traditional ISDN. It’s less costly per channel and more flexible in how and where geographic telephone numbers can be used.

Inbound is a feature-rich telephone service with online access to a full range of call routing, monitoring and management tools to empower business and drive customer service.

Our family of high-speed data services connects businesses directly to our next generation network and the internet, providing a range of bandwidths with unrivalled network quality and reliability.

Horizon is a complete business communications service that provides an extensive range of fixed and mobile telephony capabilities via an easy-to-use web portal.

gamma mobile

Gamma Mobile is a new mobile service built exclusively for business, giving you the flexibility and quality of service you deserve from your mobile network.

Introduction to Horizon

 

Gamma SIP Trunks

 

Gamma Ethernet

 

Resources

Case Study: Creature of London via Sprint Convergence

 

Blog