Gamma for Building and Construction

Building and Construction

Optimism is high in building and construction. Partly the result of government spending pledges. Partly the boom in house building.

Yet IT and telecoms remain a key challenge, particularly for newly established projects. More building, more new sites, more need for easily manageable and mobile communications.

For connecting with architects, planners, sub-contractors, suppliers, staffing, estate agents and head office. Usually before ground is broken and always before infrastructure is laid.

Making the move to cloud communications has been key to driving operational success in the sector. With flexibility and mobility the focus to support the needs of a changing workforce, keeping vital staff in touch on site wherever they are is of paramount importance and all on one number.

Our expertise in next generation voice solutions has kept us firmly at the forefront of the industry and our managed services remove the complexity, allowing our customers to focus on their core business. Like our recent work with housebuilding giant Taylor Wimpey.

They chose us to provide, manage and transform their entire UK communications infrastructure, taking over their existing fixed and mobile voice services and migrating them onto our own next generation network.

Just one example of how we’re helping enable the resurgence in UK construction.

“The main benefits of working with Gamma we have seen have been a rock solid architecture that we’ve really been able to build upon. As the relationship has developed, it’s allowed us to do additional things that have delivered some pretty incredible cost savings.”

Owen Williams,
Group Head of IT, Knight Frank

Would you like to know more? Get in touch today

An introduction to Gamma

 

Brands we work with

Gamma and Keepmoat
Gamma and Travis Perkins

The essential guide to managing the telecoms needs of your mobile workforce

Enable flexible working and maximise productivity

Gamma and the mobile workforce

Accessible

Gamma’s own fixed and mobile network infrastructure means we have the control and are already established where you need to be. No costly delays. No holding up work waiting for essential communications on site.

Scaleable

From digging the very first footings to roofing the 2,000th home, our solutions will scale up alongside your operations. Then scale down again once you move to the next job.

Key Information

Secure visibility of spend and usage. Identifying misuse. Full management reporting for stats and measurement. All through a simple online portal.

Service

You’ll find our customer service second to none. Wholly UK-based, our team is knowledgeable and available 24×7 and helps us maintain our envied record for 99.999% availability.

How does Gamma ensure quality?

More than 98% of our customers have remained with us after the first year of service. This retention rate is one of the highest in the marketplace, thanks to our excellent customer service.

Satisfaction is our priority.

To maintain and enhance our standards, we have an ongoing programme to measure satisfaction:

  • We interview a randomly-selected sub-set of around 100 customers every quarter. We ask them how we are solving their telecoms and data solutions challenges. This provides us with our NPS (Net Promoter Score) which is an independent survey based on how likely you would be to recommend us to other businesses.
  • We use visual management tools to provide real-time account status for all our staff to make sure that we’re always on track with your account.
  • We carry out our own quality-of-service audits, checking key performance indicators (KPIs) for ordering, speed of service restoration/fault repair and billing accuracy.

Featured products

gamma sip trunking

SIP trunking is a standards based replacement for traditional ISDN. It’s less costly per channel and more flexible in how and where geographic telephone numbers can be used.

Inbound is a feature-rich telephone service with online access to a full range of call routing, monitoring and management tools to empower business and drive customer service.

Our family of high-speed data services connects businesses directly to our next generation network and the internet, providing a range of bandwidths with unrivalled network quality and reliability.

Horizon is a complete business communications service that provides an extensive range of fixed and mobile telephony capabilities via an easy-to-use web portal.

gamma mobile

Gamma Mobile is a new mobile service built exclusively for business, giving you the flexibility and quality of service you deserve from your mobile network.

Gamma SIP Trunks

 

Introduction to Horizon

 

Gamma Ethernet

 

Resources

Case Study: First Wessex

 

Blog