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Our network

We’re a UK carrier that owns a voice, data and mobile network, giving us more control over the services we offer.

We only provide services for the business market and place huge emphasis on the availability, reliability and quality of the network and platforms that underpin our products. Our network architecture has been built without the hindrance of legacy platforms, enabling simplicity in service delivery and very high levels of automation for service provisioning and support. This is complemented by a comprehensive governance structure that assures the security of our platforms and business continuity of our support services. As such, the majority of our products are accredited to ISO 9001, ISO 27001, ISO 22301 and ISO 14001.

Gamma Network
  • Our voice product platforms (SIP Trunking, Hosted telephony and Inbound) are an integral part of our national voice and data network
  • Our underlying voice switching fabric is a carrier class, highly resilient, distributed, next-generation national softswitch network
  • Gamma is part of the UK’s national switching infrastructure
  • Our network interconnects with all major UK and international fixed and mobile carriers
  • We regularly handle over 3.5 million calls during peak business hours
  • We have a number of Points of Presence and Interconnect points across the UK
  • Our data access products are designed to assure quality of service for our voice services and provide a single support structure
  • Our data service architecture is integrated with our national voice network, enabling a fully-converged service
  • Our Ethernet services are delivered through a combination of various UK wholesale providers and our own direct presence in a number of Openreach exchanges
  • A fully-resilient solution delivered into more than one network node
  • High capacity MPLS core network (10Tb capable routers)
  • Direct peering with key content providers as well as geographically diverse internet transit
  • 4G data service
  • Gamma owns the core mobile network giving us the same control as we have over fixed voice services for routing of all calls, text and data onto the Gamma primary network
  • Gamma Mobile is independent from mobile operator control

Investing for the future

We continue to invest for the future, ensuring the continued evolution of our network for unified communications and beyond, providing both converged services and discrete voice, data and mobile components.

Our network has been designed and deployed to:

  • Ensure very high levels of system availability through multiple layers of technical and geographical resilience
  • Support all the network elements of a converged solution, provided as an integrated solution or as component parts
  • Support the end-to-end automation of customer transactions between our portal and network platforms enabling customers to place orders, configure services and access a range of product functions, as well as providing a suite of tools to manage billing and usage
  • Facilitate the rapid development and deployment of new product functionality
  • Do all of the above whilst achieving the lowest regulated industry price points, so we can compete evenly with all the major carriers